Mario Valenciana
El Paso
Summary
Proven track record of driving sales and enhancing customer satisfaction. Excel in surpassing targets through persuasive negotiations and extensive product knowledge. Recognized for outstanding salesmanship and aptitude for training staff members, achieving top performer status. Commitment to excellence and proactive approach to client engagement sets me apart in delivering exceptional results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Representative
Dish Network Corp
01.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Sales Representative
Verizon Wireless
09.2023 - 09.2024
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Collaborated with marketing department to align sales strategies with new campaigns.
Sales Representative
Charter Spectrum
05.2022 - 06.2023
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Associate
ATT
09.2021 - 05.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
Asisstant Project Manager
Augustin Framing
04.2016 - 09.2021
- Assisted superintendents with project production, scheduling and estimating
- Experience includes safety, quality control, supervising employee and subcontractor work performance
- Cordinated with City and Government officials for scheduling and inspections reports
- Worked directly with architects and engineers to implement and troubleshoot projects
- Full turn key solutions
- Inspect and review projects to monitor compliance with building and safety codes and regulations
- Plan, schedule, or coordinate construction project activities to meet deadlines
Sales Representative
Xerox Company
08.2015 - 03.2016
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Recommend products to customers, based on customers' needs and interests
- Answer customers' questions about products, prices, availability, product uses, and credit terms
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates
Customer Service/Retail Sales Representative
Full Beauty
12.2014 - 06.2015
- Converse with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Sales Representative
Cricket Wireless
09.2013 - 11.2014
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Carpenter
Chito’s Home Remodleing
07.2006 - 08.2013
- Follow established safety rules and regulations and maintain a safe and clean environment
- Study specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required
- Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge
- Shape or cut materials to specified measurements, using hand tools, machines, or power saws
- Install structures or fixtures, such as windows, frames, floorings, trim, or hardware, using carpenters' hand or power tools
Education
High School Diploma -
Horizon High School
El Paso, TX05.2009
Skills
- Persuasive Negotiations
- Microsoft Outlook
- Salesmanship
- Inbound Call Management
- Cash Handling
- Contract Negotiation
- Product Knowledge
- Safety Protocols
Accomplishments
- Ranked top 3 sales representative in the Verizon Wireless El Paso region for 2024.
Certification
- Phlebotomy Certificate
- Life and Casualty Insurance License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Dish Network Corp
01.2025 - Current
Sales Representative
Verizon Wireless
09.2023 - 09.2024
Sales Representative
Charter Spectrum
05.2022 - 06.2023
Sales Associate
ATT
09.2021 - 05.2022
Asisstant Project Manager
Augustin Framing
04.2016 - 09.2021
Sales Representative
Xerox Company
08.2015 - 03.2016
Customer Service/Retail Sales Representative
Full Beauty
12.2014 - 06.2015
Sales Representative
Cricket Wireless
09.2013 - 11.2014
Carpenter
Chito’s Home Remodleing
07.2006 - 08.2013
High School Diploma -
Horizon High School
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