Mario Zuniga
Marietta
Summary
Dedicated Banquet Captain known for exceptional customer service and effective team collaboration. Proven ability to train staff and manage high-volume events efficiently. Comfortable working with others, and working independently, in a variety of settings. Committed to lifelong learning and contributing to team success.
Overview
2
2
years of professional experience
Work History
Banquet Captain
Maggiano's Little Italy
Atlanta
03.2023 - Current
- Provided exceptional customer service by addressing guest inquiries and requests
- Collaborated with team members to efficiently manage busy service periods.
- Ensured a clean and organized dining area for a positive guest experience.
- Assisted in training new servers on restaurant procedures and menu offerings.
- Addressed customer complaints promptly to ensure satisfaction during dining experiences.
- Supervised banquet setup and breakdown for events in a high-volume venue.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
Education
High School Diploma -
Osborne High School
Georgia05-2020
Skills
- Team collaboration
- Customer service
- Problem solving
- Adaptability and flexibility
- Attention to detail
- Time management
- Shift lead
Languages
Spanish
Native/ Bilingual
Timeline
Banquet Captain
Maggiano's Little Italy
03.2023 - Current
High School Diploma -
Osborne High School
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