Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline

Mario A Mercado

Alhambra,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level desktop position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience
1
1
Language

Work History

Account Management

William Morris Endeavor
Los Angeles, CA
06.2009 - 02.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Provided professional services and support in a dynamic work environment.

Computer Technician

William Morris Agency
Los Angeles, CA
04.1998 - 06.2009
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Resolved technical issues for clients through remote support, increasing customer satisfaction.
  • Set up and maintained user accounts and client access.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.

Education

High School Diploma -

James A. Garfield Senior High School, Los Angeles, CA
06.1987

Skills

  • Account Management
  • AD Account creation
  • AD Account Termination
  • AD Account Name Change
  • Compliance requirements
  • Account verification
  • Hardware inventory
  • Desktop Support
  • Hardware support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid

Important To Me

Flexible work hoursPaid time off4-day work week401k matchPaid sick leave

Timeline

Account Management - William Morris Endeavor
06.2009 - 02.2024
Computer Technician - William Morris Agency
04.1998 - 06.2009
James A. Garfield Senior High School - High School Diploma,
Mario A Mercado