Anel Castro
Columbia,MO
Summary
Dynamic Account Manager with a proven track record at Fiesta Motors LLC, adept in bilingual communication (English and Spanish) and expert in customer service. Excelled in portfolio management, significantly enhancing customer satisfaction and engagement through innovative social media marketing strategies. Skilled in both corporate and vendor account management, demonstrating exceptional problem-solving abilities and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Account Management
Fiesta Motors LLC
06.2019 - Current
- Portfolio Management - Communicating with customers about their accounts.
- Sales Representative - Closing contracts with vehicle deals.
- Customer Service - Problem solving and helping Spanish speaking customers.
- Marketing - Creating social media content for business.
Education
Bachelor Of Business Administration - Marketing
American Intercontinental University
Atlanta12.2022
Skills
- Bilingual Speaker; English and Spanish
- Customer Service
- Account Management
- Delinquent account management
- Vendor Account Management
- Corporate account management
- Marketing
Affiliations
I have lived in Mexico for the first 8 years of my life. This allowed me to learn the language and culture to full potential. Knowing the background of different cultures facilitates learning and understanding of the language at a faster rate.
Languages
Spanish
Native or Bilingual
Timeline
Account Management
Fiesta Motors LLC
06.2019 - Current
Bachelor Of Business Administration - Marketing
American Intercontinental University
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