Marion Dagostin
Clinton Township,MI
Summary
Accomplished Case Management Manager at Guardian Medical Monitoring, adept in quality improvement and staff development. Spearheaded initiatives to streamline processes, enhancing client engagement and maximizing revenue. Proven leadership in mentoring and guiding teams, with a knack for adopting innovative training technologies and maintaining high compliance standards.
Overview
37
37
years of professional experience
Work History
Case Management Manager
Guardian Medical Monitoring
08.1995 - Current
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
- Provided leadership, guidance and support to staff members.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
- Over seeing the processes of incoming Referral Documents.
- Processing team payroll and PTO time.
- Processing Qtr. Reviews
- Providing team with daily tasks, grafts and Spreadsheet.
- Maintain KPI Goals per Qtr.
District Training Manager
Wendy's Restaurant
07.1987 - 07.1995
- Spearheaded the adoption of new training technologies, resulting in a more engaging learning experience for employees.
- Conducted regular audits of district-wide training activities to maintain compliance with industry standards and regulations.
- Collaborated with management to identify training needs and develop appropriate solutions.
- Mentored junior trainers, providing guidance on best practices and professional development opportunities.
Education
No Degree - Business Administration
Detroit College of Buisness
Madison Heights, MIHigh School Diploma -
Pershing High School
Detroit, MI06-1980
Skills
- Quality Improvement
- Staff Development
- Documentation Management
- Budget Management
Timeline
Case Management Manager
Guardian Medical Monitoring
08.1995 - Current
District Training Manager
Wendy's Restaurant
07.1987 - 07.1995
No Degree - Business Administration
Detroit College of Buisness
High School Diploma -
Pershing High School
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