MARION EBAI ASHU
Madison,WI
Summary
A dynamic professional with a proven track record at MTN Cameroon, excelling in customer service and leadership. Skilled in guest complaint resolution and effective communication, I have significantly enhanced customer satisfaction. My expertise in teamwork and organization has driven successful projects, showcasing my ability to thrive in fast-paced environments. Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Hostess/Server
Hardrock Café Praha
09.2022 - 10.2023
Ministry of Livestock, Fisheries and Animal Industries
01.2017 - 01.2022
- Company Overview: CAMEROON
- Responsible for veterinary sanitary inspection of imported animal products at the international border between Cameroon and Nigeria
- Reviewing and Issuing of Veterinary health passes
- CAMEROON
Aquaculture Technician
O.K.F Aqua-Fish Center
01.2016 - 01.2017
- In charge of artificial reproduction of the African catfish
- Managing fish feed production and sales of feed and fingerlings
- Training of new fish farming and consultant for already existing farmers
- Monthly reporting
Customer Service Representative
MTN Cameroon
01.2015 - 01.2016
- Responsible for solving customer problems both through phone calls, emails and in person
- Sales of mobile phones and phone accessories
- Daily reporting
Communication Specialist
ICON sro.
06.2022
Education
Bsc - Animal Science
Higher National Institute of Agriculture and Rural Development
Cameroon01.2020
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Seating coordination
- Guest complaint resolution
- Hospitality service expertise
- Food running
- Dining area maintenance
- Dining room management
- Table setting
- Positive and professional
- Customer service
- Calm demeanor
- Phone etiquette
- Reservation management
Timeline
Hostess/Server
Hardrock Café Praha
09.2022 - 10.2023
Communication Specialist
ICON sro.
06.2022
Ministry of Livestock, Fisheries and Animal Industries
01.2017 - 01.2022
Aquaculture Technician
O.K.F Aqua-Fish Center
01.2016 - 01.2017
Customer Service Representative
MTN Cameroon
01.2015 - 01.2016
Bsc - Animal Science
Higher National Institute of Agriculture and Rural Development
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