Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jolene Merida

Ladera Ranch,CA

Summary

Customer service employee with 5+ years of experience in different work settings. Skilled in multitasking and time management while consistently achieving positive outcomes in fast-paced environments.

Overview

1
1
Language
4
4
years of professional experience

Work History

Hostess/server

Driftwood kitchen
Laguna Beach, California
01.2024 - 12.2024
  • Greeted guests and guided them through dining room seating
  • Managed waitlist and coordinated table assignments with host stand
  • Served meals and beverages while checking guest satisfaction
  • Supported kitchen and service staff during busy restaurant shifts

Kids' Club Leader

EOS Fitness
06.2023 - 12.2023
  • Planned and implemented engaging activities to encourage creativity and expression.
  • Monitored safety, behavior, and room cleanliness throughout shifts.
  • Greeted parents and verified child check-in and check-out procedures.

Front of House Employee

Bad To The Bone
San Juan Capistrano, California
04.2022 - 05.2023
  • Operated registers to process payments and collect cash payments for order totals.
  • Made silverware liners, restocked condiments, and upheld restaurant hygiene standards.
  • Half the shifts worked in takeout area utilizing communication with kitchen to deliver customer’s meals in a timely manner.

Assistant Sales Associate

ITAN
Lake Forest, California
01.2021 - 03.2022
  • Informed, as well as demonstrated, how to use tanning equipment to new clients.
  • Attempted selling products for use.
  • Scheduled clients based on number of beds and booths, with consideration of walk-in arrivals.
  • Maintained all areas clean, restocked throughout the shift, and assisted with laundry when needed.

Education

Trabuco Hills High School
Mission Viejo, CA

Skills

  • Customer communication
  • Team collaboration
  • Multitasking and prioritization
  • Time management
  • Detail oriented
  • Creativity
  • Dependable and trustworthy

Languages

Spanish
Professional

Timeline

Hostess/server

Driftwood kitchen
01.2024 - 12.2024

Kids' Club Leader

EOS Fitness
06.2023 - 12.2023

Front of House Employee

Bad To The Bone
04.2022 - 05.2023

Assistant Sales Associate

ITAN
01.2021 - 03.2022

Trabuco Hills High School
Jolene Merida