Marion Lopez
Carol Stream,IL
Summary
Professional experienced phlebotomist
Maintained inventory
Ordering supplies
Quick and efficient
Maintained client awareness
Providing excellent service
Overview
14
14
years of professional experience
Work History
Phlebotomist
Loyola University Medical Center
Aurora, Il
09.2022 - 05.2024
- Assisted in training new staff on phlebotomy procedures and safety protocols to enhance team efficiency.
- Collaborated with healthcare teams to coordinate patient care, ensuring timely processing of specimens.
- Monitored inventory of supplies and equipment, reducing downtime through proactive management strategies.
- Conducted quality assurance checks on laboratory processes, ensuring consistency in test results and procedures.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Participated in quality assurance and competency assessment initiatives.
- Developed and implemented strategies to improve phlebotomy processes.
Phlebotomist
Duly Medical Group
Glen Ellyn, IL
05.2010 - 07.2020
- Collected blood samples efficiently while adhering to safety protocols and infection control measures.
- Performed laboratory tests and ensured accurate labeling and tracking of specimens.
- Assisted in training new phlebotomists, sharing best practices for patient interaction and sample collection.
- Developed rapport with patients to alleviate anxiety and ensure a positive experience during blood draws.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Implemented improvements in specimen handling processes, reducing turnaround time for test results.
- Collaborated with healthcare team to coordinate patient appointments and manage workflow effectively.
- Provided support in administrative tasks, including data entry and maintaining accurate patient records.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Organized daily work based on collection priority.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Assisted in training and onboarding new phlebotomists.
- Performed laboratory tests to assist physicians in diagnosis.
Education
Certificate of Technical Studies - Phlebotomist
Gwinnett Technical College
Lawrenceville, GA03.2009
Skills
- Specimen handling
Order of draw
Patient care
Specimen handling
Timeline
Phlebotomist
Loyola University Medical Center
09.2022 - 05.2024
Phlebotomist
Duly Medical Group
05.2010 - 07.2020
Certificate of Technical Studies - Phlebotomist
Gwinnett Technical College