Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARIO N. VITUG

Elk Grove,CA

Summary

KEY STRENGTHS: Qualified experience in infrastructure wiring. Competent

understanding of building and safety codes. Capable of making decisions and the proven ability to organize, prioritize and handle multiple tasks simultaneously. Comfortable working in an unsupervised environment, but also enjoy working as a team. Hardworking technician skilled in troubleshooting and analysis. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction. Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Hardworking bringing 25+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Service Technician

Sciens Building Solutions
01.2010 - Current
  • Troubleshoot, maintain and repair of fire suppression and sprinkler systems
  • Troubleshoot, maintain, and repair access control, digital cctv and intrusion systems
  • Surpassed corporate goals by reaching 100% customer satisfaction rating
  • Evaluated systems according to predetermined checklist and noted issues
  • Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices
  • Facilitated maintenance team training procedures to align with company standards
  • Installed new equipment and explained operation and routine maintenance protocols to customers
  • Assisted team members with fire life safety equipment troubleshooting and diagnostics
  • Inspected equipment to diagnose operational issues
  • Serviced fire life safety equipment for expedient repair and minimal downtime

Installation and Service Technician, •Lead technician

Almighty Security
Sacramento, CA
01.2009 - Current
  • For projects assigned
  • Install, service, repair and maintain burglary and fire security systems at customer sites
  • Maintain parts inventory
  • Train customers in the proper use of equipment installed and/or serviced
  • Keep manager informed of pertinent account information or customer related problem resolution
  • Operate hand and power tools.

Bay Alarm and Fire Security Installation
Sacramento, CA
01.2006 - 01.2010

Contractor

ADT
Elk Grove, CA
01.2006 - 01.2008

Audio/Video Home Theater Installer

Good Guys! Daly City
Sacramento, CA
01.2003 - 01.2005

Video

Good Guys Audio
01.2001 - 01.2003
  • Installed home theater systems for customers
  • Serviced and troubleshot various low voltage systems
  • Provided consumers with technical assistance
  • Merchandised products
  • Maintained a clean/ organized sales floor to optimize customer service
  • Recommended products likely to increase sales and attract more customers
  • Ability to present and train concepts in a detailed and efficient manner.

Home Audio and Theater Installer

Future Sound
Sacramento, CA
01.2000 - 01.2001
  • Installed low voltage cable in residential structures
  • Installed conduit; used cable testing equipment; handled basic cable dressing
  • Installed modular connectors and wall plates for data, telephone, audio, television, and other low–voltage applications
  • Determined cable using, proper cable connector tools, approved connector installation techniques and correct connector pin–out standards
  • Provided extensive customer service as needed
  • Traveled to builder site/customer home to perform/install.

Education

ASSOCIATES of Science - Electrical Engineering, Electronics

Heald Institute
1990

Skills

  • Mechanical aptitude
  • Commercial construction
  • Project Management
  • Electrical System Maintenance
  • Computerized Diagnostics
  • Component and System Testing
  • Multitasking and Prioritization
  • Schematic Interpretation
  • Skilled Maintenance and Repair
  • Outside Contractor Oversight
  • Analytical and Critical Thinking
  • Programmable Logic Controllers
  • Computerized Maintenance Management
  • Adaptability and Flexibility
  • Quality Assurance

Timeline

Service Technician

Sciens Building Solutions
01.2010 - Current

Installation and Service Technician, •Lead technician

Almighty Security
01.2009 - Current

Bay Alarm and Fire Security Installation
01.2006 - 01.2010

Contractor

ADT
01.2006 - 01.2008

Audio/Video Home Theater Installer

Good Guys! Daly City
01.2003 - 01.2005

Video

Good Guys Audio
01.2001 - 01.2003

Home Audio and Theater Installer

Future Sound
01.2000 - 01.2001

ASSOCIATES of Science - Electrical Engineering, Electronics

Heald Institute
MARIO N. VITUG