High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Community Director
Highmark Residential
Palmetto, Florida
03.2024 - Current
Developing and implementing strategies for increasing engagement within the community.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Prepared and submitted monthly tenant visit logs.
Community Manager
Dominion Realty
Dunedin, USA
10.2021 - Current
Conventional Property 160 Units
Process move outs and ins
Process Renewals and enter in moneys
Complete weekly and monthly reports
Community Manager
Pennrose Management
Madison, USA
11.2019 - 08.2021
I am a Community Manager for a new construction of 80 Garden homes for senior residents 55 and older currently in construction 65 more Units
We have LIHTC Unit's as well as HUD, ACC and PBV Units
I am responsible for rent entry and invoice processing as well as move ins and move outs and recertifications
I work closely with the Huntsville Housing Authority as well as other important vendors for this community
I am processing month in and month out process in yardi voyager
Community Manager
CPM Management
Huntsville, USA
05.2018 - 11.2019
Manage a conventional community of 180 Units
Work closely with a team to establish goals and measurements to enhance exceptional Guest Service
Responsible to monitor and coach a staff of 5 employees
Responsible for entering invoices and rent amounts as well as conducting move in's and move out's
Keep good track of delinquency updates, marketing and resident relations
Overall responsibility to monitor and support daily functions of the property
Property Manager
Gateway Management
Huntsville, USA
11.2016 - 05.2018
Responsible for 160 Units of tax credit compliance
Entering Invoices, Rent amount's, approve and decline applicants, renew leases
Manage a staff of 4 employees
Received from the city of Huntsville and major Battle in 2018 the beautification award and Manager of the year award
Responsible for overall function of property
Conduct move in and move out inspections
Keep a great relationship with vendors and clients
Conduct monthly resident functions
General Manager
HMS VALUE Place
Madison, USA
04.2016 - 11.2016
Responsible for a extended stay Hotel including move in and outs making cleaning schedules, Po's and Management Reports
Interacting with Vendors as well as potential new clients
Making for schedules for my employees as well as pay roll
Making sure that supply is sufficient on a daily bases as well as maintenance request are being fer filled
Do daily deposits to bank with Reports to home office as well as extensive Marketing
Community Manager
SPM MANAGEMENT
Huntsville, USA
07.2015 - 04.2016
Section 8 HUD Community downtown Huntsville for occupants 55 years of age or older
I was in charge of all re-certifications as well as move ins and outs
Posting Monthly Rent amounts, approving applications, process inspections of apartments as well as coordinate Monthly Residential functions
Processing all invoices, move in and out inspections as well as payroll
Property Manager Conventional Property
Twickenham Village Apartments
Huntsville, USA
07.2012 - 07.2015
Manage apartment community of 152 units to achieve maximum predetermined marketing results
Implement the company leasing, accounting, maintenance, resident relations and management reports policies
Responsible for leasing, customer service, credit investigations with resident data and approval of applications, move ins/move outs, weekly and month end reports, daily deposits, bill coding, budget preparation and control
Hire, train, supervise and motivate on-site personnel
Directly supervise the On-Site Assistant Property Manager, Supervisor Technician, Service Technician, Painter, and Grounds keeper
Human Resource Management such as new hire and termination of employees, benefits, time sheets/payroll, explaining and implementing policy and procedures
Community Manager
Royal American Management Blairstone Apartments
Tallahassee, USA
05.2011 - 06.2012
Responsible for Leasing, customer service, credit and criminal investigations with rent grow, move ins/move outs inspections, weekly & month end reports, and daily deposits
Focus to maintain excellent tenant/owner relations by implementing open communication at all times
Handled residents' questions, complaints and concerns and took the necessary steps to resolve the situation
Property Manager
Royal American Management Lakeshore Crossing
Huntsville, USA
07.2007 - 05.2011
Manage units and 3 staff members
Responsible for marketing of new lease up property, leasing, customer service, credit & criminal investigations, move ins/move outs, dispositions, weekly & month end reports, daily deposits, bill coding and maintaining for compliance with Tax Credit & HUD
Focus to maintain excellent tenant/owner relations by implementing open communication at all times
Handled residents' questions, complaints and concerns and took the necessary steps to resolve the situation
Work cohesively with vendors in the purchase of maintenance supplies and equipment, and managing budget to accomplish goals
Surpassed revenue goals in four consecutive quarters
Reduced and controlled expenses by occupancy and rental maximization and expense management, as relates to unit turnover
Developed department's first incentive performance plan
Surpassed revenue goals in four consecutive quarters
Mentor to junior team members
Leasing Specialist
Sealy Management Company
Madison, USA
05.2006 - 06.2007
Responsible for leasing, customer service and for follow-ups from E-site visits and telephone traffic, perform monthly market surveys and enter guest cards into E-site
Walk models; show units and leasing trap daily
Meeting with prospective residents, identifying their housing needs, interviewing them to determine eligibility, preparing leases and conducting move-ins and move-outs, collecting rent from residents, and maintaining resident files
Maintained above average score on shopping reports and averaged to lease 10 units per month on a lease up property
Education
Bachelor Degree - Communications
Kohlhover Baltersee
Marburg an der Lahn
01.1987
High School Diploma -
Wollenberg High School
01.1985
Skills
Marketing
Accounting
Accounts Payable
Property Management
Yardi
Customer Service
Excel
Management
Microsoft Word
Office Management
Onesite
Word
Real Estate
Section 8
Property Leasing
Human Resources Management
Expense Management
LIHTC
Budgeting
Event Planning
Recruiting
Payroll
Administrative Experience
Tax Experience
Fair Housing Regulations
Microsoft Excel
Microsoft Office
QuickBooks
Conflict Management
Sales
Bookkeeping
Leasing
Credit
Budget
Coding
Maintenance
Receptionist
Retail Sales
Hud
Benefits
Budget Preparation
Human Resource Management
Inspections
Interviewing
Telephone
Ups
Client Relations
Cost Reduction
MS Word
Outlook
Training
Word Perfect
Certification
Driver's License
Additionalinformation
A highly motivated business professional with over 14 years in property management. Exemplary track record of peak performance with budget improvement, revenue growth, cost reduction and achieving and maintaining goals., Proficient in MS Word, Excel, Word Perfect, Rent Roll, AMSI, One Site, E Site Yardi Voyager Outlook, as well as Training in MRI and TimeStar.