Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cybersecurity position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Paphos Diner POS, Paphos Brothers Restaurant
Corp
05.2014 - 07.2023
Designed, developed, and deployed responsive, accessible, and non-device specific POS web application to replace handwritten orders.
This involved understanding business needs and requirements, designing user-friendly interface, developing and deploying application to production environment.
Application was designed to be accessible to all users, regardless of their device or ability.
Worked with staff to understand how they would use system, and help them better transition and learn to use POS.
This involved conducting training sessions, providing support, and answering questions.
Messaging system was integrated to allow staff to report any issues with POS system or leave feedback.
Deployed and maintained secure network with multiple VLANs.
Configured network devices, implementing security policies, and monitoring network for threats.
IPS and IDS alerts were monitored and action was taken as necessary to mitigate any threats.
Educated employees on cybersecurity best practices and risks: This involved teaching employees about importance of strong passwords, password management, phishing emails, and other common cyber threats.
It also involved teaching employees how to identify and report suspicious activity.
ATM Specialist
Get Cash4Cash
01.2011 - 01.2016
Managed day-to-day operations of ATMs: monitored ATMs for any issues, such as malfunctions, cash jams, or power outages.
Handled any problems that arose, such as resolving customer issues, repairing ATMs, or ordering replacement parts.
Installed and maintained both physical and software components of ATMs to ensure compliance with regulators and to ensure that ATMs were not tampered with.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance
Managed relations with third-party processors in case issues arose.
Providing friendly and effective customer service to businesses and ATM users.