Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Maripas Contreras

The Bronx,NY

Summary

Versatile and dependable, with a proven track record at Lindsay Malanga, I excel in customer service and sanitation procedures. Demonstrated ability to build relationships and communicate effectively, ensuring high levels of customer satisfaction and workplace efficiency. A quick learner and team player, I consistently enhance operational workflows and client trust.

Positive, adaptable, and reliable, with strong ability to communicate effectively and handle sensitive information with discretion. Well-versed in maintaining accurate records and ensuring compliance with procedures, demonstrating proficiency in data entry and problem-solving. Committed to facilitating smooth and fair voting process, contributing to positive electoral experience for all participants.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Nail Technician

Self - Employed
10.2021 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Communicated effectively with management concerning important customer issues.

Election Poll Worker

NYC Board of Elections
11.2023 - 11.2024
  • Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
  • Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
  • Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
  • Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.
  • Upheld the confidentiality and integrity of the voting process by never disclosing any voter''s personal information or political preferences while working at the polling station.
  • Addressed voter questions and concerns.
  • Opened and closed polling booths.
  • Attended appropriate training sessions and information briefings.

Office Assistant

LIndsay Malanga
07.2023 - 08.2023
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.

Education

Bachelor of Arts - Psychology

University At Albany
Albany, NY
05-2028

High School Diploma -

Dr. Richard Izquierdo Health & Science Charter
800 Home St
06-2024

Skills

  • Customer service
  • Time management
  • Sanitation procedures
  • Relationship building
  • Appointment management
  • Verbal and written communication
  • Flexibility
  • Dependability
  • Quick learner
  • Teamwork

Certification

  • CPR/AED for the Professional Rescuer - American Red Cross.

Languages

Armenian
Full Professional
Spanish
Native or Bilingual

Timeline

Election Poll Worker

NYC Board of Elections
11.2023 - 11.2024

Office Assistant

LIndsay Malanga
07.2023 - 08.2023

Nail Technician

Self - Employed
10.2021 - Current

Bachelor of Arts - Psychology

University At Albany

High School Diploma -

Dr. Richard Izquierdo Health & Science Charter

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Maripas Contreras