Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
New and Pre-Owned Sales Associate
Brown Honda
01.2023 - 06.2023
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Managed accounts to retain existing relationships and grow share of business.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Self-motivated, with a strong sense of personal responsibility
Assistant Manager
Vivian Kate Boutique
05.2021 - 10.2022
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Implemented and completed seasonal customer contact through personal calls and emails.
Individually set up, implemented and maintained brand new POS system.
Managed all social media outlets to increase networking opportunities to create successful, on-going customer relationships.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Intern
Passion Works Studio
08.2019 - 12.2019
Facilitated successful completion of projects from concept to launch.
Created visual displays to highlight new and featured products.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Proposed new ideas and concepts to enhance merchandise displays.
Brand Representative
Abercrombie and Fitch, A&F
05.2018 - 08.2018
Marketed the A&F Brand and fashion products to customers
Showed understanding of customer's personal style and preferences when offering product advice.
Organized and stocked merchandise to keep necessary levels for sales demand.
Communicated product value, quality, and style to educate and entice potential customers.
Office Assistant
Ohio University Academic Achievement Center
01.2018 - 04.2018
Analyzed problems and worked with teams to develop solutions.
Advocated for and empowered students needing academic assistance
Provided and shared resources with students
Connected students with mentors and tutors
Facilitated relationships between students, co-workers, and faculty
Education
Bachelor of Science - Retail Merchandising and Fashion Product Development, Business and Customer Service, Social Media Certificate
Ohio University, Patton School of Education
Athens, OH
Skills
Innovative and creative individual with passion for sales and networking Strong skills in sales, persuasion, communication and active listening I am detail-oriented and a team player
Additional Information
HONORS AND AWARDS
, Dean’s List, Patton School of Education Fall 2016, Summer 2017, Fall 2017, Fall 2019
Ohio University Achievement Scholarship, Ohio University Distinction Scholarship
Ohio University Pathway Scholarship, Barbara Pinson Russo Scholarship
Timeline
New and Pre-Owned Sales Associate
Brown Honda
01.2023 - 06.2023
Assistant Manager
Vivian Kate Boutique
05.2021 - 10.2022
Intern
Passion Works Studio
08.2019 - 12.2019
Brand Representative
Abercrombie and Fitch, A&F
05.2018 - 08.2018
Office Assistant
Ohio University Academic Achievement Center
01.2018 - 04.2018
Bachelor of Science - Retail Merchandising and Fashion Product Development, Business and Customer Service, Social Media Certificate