Solid Analytical skills, with a passion for business development, customer relations, and sound business judgment
I took charge prospecting profitable commercial business as well as the development of active centers of influence within my regional footprint.
Retail Relationship Manager, AVP
Kearny Bank
08.2019 - 05.2022
Coached team on achieving excellent sales results, increasing their book of business, and attracting 'New Money' to the bank through acquisition techniques, while focusing on expanding existing banking relationships by cross selling products or services based on a needs analysis.
Assistant Branch Manager
Investors Bank
08.2018 - 08.2019
Resolved customer complaints promptly and efficiently
Supported sales promotion activities including promotional campaigns, micro-marketing events, and other bank at work events.
Branch Manager, AVP
Provident Bank
02.2017 - 08.2018
Responsible for employee development, training, talent management and performance management
Promotes the professional growth of employees through planned development activities and experiences for succession advancement.
Sales Analyst- North Central Region
Provident Bank
03.2015 - 02.2017
Increased sales and productivity for the entire North Central Region (Essex and Middlesex County Market) through personalized coaching techniques
Assist North Central Region increasing BOB in order to meet and exceed the required performance expectations.
Floating Retail Manager
Provident Bank
03.2012 - 03.2015
Order and handle money shipments, participate in ATM and Vault Proof
Managed an annual budget, while controlling expenses and increasing revenue.
Education
Associate in Science (AS) in Business Economics / Accounting -
University of Aveiro
Skills
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Licensed in Life and Health Insurance Sales
Fluent in Portuguese and Spanish
Business Development
Retail Management
Salesforce
Strategic Planning
Languages
Portuguese, Expert
Spanish, Expert
Timeline
Branch Manager
Amboy Bank
05.2022 - Current
Retail Relationship Manager, AVP
Kearny Bank
08.2019 - 05.2022
Assistant Branch Manager
Investors Bank
08.2018 - 08.2019
Branch Manager, AVP
Provident Bank
02.2017 - 08.2018
Sales Analyst- North Central Region
Provident Bank
03.2015 - 02.2017
Floating Retail Manager
Provident Bank
03.2012 - 03.2015
Associate in Science (AS) in Business Economics / Accounting -