Marisa Beggs
Boise,Idaho
Summary
Service-oriented Spa Manager committed to building engaged team and superior guest relations for maximum return on investment. Understands spa operations thoroughly and troubleshoots and resolves technical and personal issues resourcefully. Trains team members to put customers first and empowers staff members to take creative and independent action.
Overview
10
10
years of professional experience
Work History
Lead Esthetician and Spa Manager
Rocky Mountain Day Spa
2016.09 - 2023.06
- Trained and supervised spa staff on best practices, sales techniques and customer service.
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Maintained professional relationships with skincare representatives associated with various accounts.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
- Conducted regular staff meetings, informing team members of new spa services and policies.
Esthetician
The Retreat
2015.05 - 2016.08
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Trained in advanced modalities, Certificate in Dermaplaning and Lash Extensions.
- Analyzed skin condition and made appropriate product recommendations.
Esthetician
Blue Creek
2013.05 - 2015.04
- Assessed condition of clients' skin in order to make recommendations to improve skin quality
- Fostered friendly, warm, and exceptional customer experience.
- Recommended retail products for at-home use.
Education
Bachelor of Science - Business Administration
Colorado Mountain College
Steamboat Springs, CO05.2021
Esthetics License -
Jante International Skincare Institute
Denver, CO03.2013
Skills
- Excellent communication and interpersonal skills.
- Highly organized with great time management.
- Staff Support
- Maintaining Clean Work Areas
- Customer Acquisition
- Manage Inventory
- Promote Products
- Serve Customers
- Customer Inquiries
- Staff Meetings
Timeline
Lead Esthetician and Spa Manager
Rocky Mountain Day Spa
2016.09 - 2023.06
Esthetician
The Retreat
2015.05 - 2016.08
Esthetician
Blue Creek
2013.05 - 2015.04
Bachelor of Science - Business Administration
Colorado Mountain College
Esthetics License -
Jante International Skincare Institute
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