MARISA HERNANDEZ CORONA
Omaha,NE
Summary
Dynamic professional with a proven track record at Greater Omaha Packing Co, excelling in quality assurance and administrative support. Skilled in data entry and compassionate communication, I enhance operational efficiency and ensure compliance with safety standards. Committed to fostering positive client relationships and maintaining confidentiality in all interactions.
Overview
10
10
years of professional experience
Work History
Intake Specialist
NORTHEND TELESERVICES
11.2024 - Current
- Conducted initial client assessments to gather necessary information for service eligibility.
- Assisted clients in understanding services offered, providing clear and concise information.
- Collaborated with team members to streamline intake processes and improve efficiency.
- Maintained accurate records in CRM systems, ensuring data integrity and confidentiality.
- Answered phone calls and provided new clients with required paperwork to initiate service.
Food Service Worker
UNMC
06.2023 - 11.2024
- Prepared and served meals in adherence to safety and sanitation guidelines.
- Maintained cleanliness of work areas to meet health department standards consistently.
- Learned other teammates' work tasks to train as backup.
- Collaborated with team members to ensure timely food service during peak hours.
Quality Assurance Analyst
Greater Omaha Packing Co
08.2022 - 06.2023
- Conducted thorough testing of product quality to ensure compliance with safety standards.
- Developed and implemented quality assurance protocols for continuous improvement initiatives.
- Documented findings and prepared detailed reports for management review on quality performance.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
Administrative Assistant
Greater Omaha Packing Co
02.2020 - 07.2022
- Coordinated office operations, enhancing workflow efficiency and supporting team objectives.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
EVS Housekeeper
PRAIRIE FLOWER CASINO
10.2018 - 02.2020
- Maintained cleanliness and sanitation standards in all areas of the facility.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring optimal performance.
- Performed routine inspections to identify and address maintenance issues promptly.
- Trained new staff on cleaning procedures and safety protocols to ensure compliance.
Infant and Toddler Teacher
NANAS LITTLE WORLD
05.2015 - 07.2017
- Developed and implemented age-appropriate lesson plans to enhance developmental milestones.
- Fostered a nurturing environment that promoted emotional, social, and cognitive growth in infants and toddlers.
- Collaborated with parents to create individualized care plans addressing unique needs of each child.
- Monitored and assessed children's progress through regular observations and developmental screenings.
Education
OMAHA NORTH HIGH
Omaha, NESkills
- Data entry
- Intake assessment
- Compassionate communication
- Critical thinking skills
- Records maintenance
- Conflict mediation
- Confidentiality
- Microsoft office
- Customer service
Timeline
Intake Specialist
NORTHEND TELESERVICES
11.2024 - Current
Food Service Worker
UNMC
06.2023 - 11.2024
Quality Assurance Analyst
Greater Omaha Packing Co
08.2022 - 06.2023
Administrative Assistant
Greater Omaha Packing Co
02.2020 - 07.2022
EVS Housekeeper
PRAIRIE FLOWER CASINO
10.2018 - 02.2020
Infant and Toddler Teacher
NANAS LITTLE WORLD
05.2015 - 07.2017
OMAHA NORTH HIGH