Marisa Justiniano
Lakewood,CO
Summary
Dedicated and dependable professional aiming to leverage my expertise and skills in a role that fosters growth and engagement.
Overview
13
13
years of professional experience
Work History
Hiring Coordinator Specialist
First Bank
Lakewood, USA
05.2022 - Current
- Managed applicant tracking system to streamline recruitment processes and documentation.
- Create job postings for multiple markets and internal departments, managing all candidates from apply to close.
- Schedule interviews, coordinating with multiple areas and employees.
- Reviewed resumes, applications, and other documents submitted by applicants.
- Conduct initial phone screenings of potential candidates.
- Review credit and background checks, and evaluate risk when needed.
- Negotiated employment offers with selected candidates.
- Help with training coworkers and hiring managers by leading training demonstrations or creating guides.
Teller/Sr. Personal Banker
First Bank
Boulder, USA
01.2019 - 05.2022
- Assisted customers with account inquiries and banking services during transactions or over the phone.
- Collaborated with team members to enhance customer service experience and accomplish daily tasks.
- Accurately balanced cash drawers on a daily basis.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Expert knowledge of the accounts and additional products FirstBank offers and how they will assist each customer.
- Complete understanding of New Accounts software.
- Assist the Banking Officer team and Treasury Management team with account opening and maintenance requests.
- Attend meetings designed to further develop skills and bring training resources and material to fellow Personal Bankers at the branch level.
- Miscellaneous tasks that include training, Notary Public services, creative tasks.
Cashier/Customer Service
Whole Foods Market
Boulder, USA
01.2016 - 11.2018
- Provided exceptional customer service by assisting with inquiries and resolving issues.
- Provided excellent communication among front-end coworkers, store leaders and other departments of store
- Processed transactions to expedite customer checkout in high pace environment
- Handled cash and credit transactions through point of sales system
- Led Whole Foods Pearl Kids Club, conducting story time and other children's activities
Front End Manager
Rockhill Trading Post
Rockhill, USA
07.2013 - 12.2015
- Helped in development and training of new cashiers
- Created a weekly schedule for the front end shifts
- Ensured the store opened and closed on a timely basis
- Accurate counting of the store cash safe and all registers
- Handled all customer inquiries
Education
High School Diploma -
Fallsburg High School
Fallsburg, NYSkills
- Ability to work under pressure
- Conflict resolution
- Teamwork
- Adaptability
- Organization
- Leadership
- Friendly
Timeline
Hiring Coordinator Specialist
First Bank
05.2022 - Current
Teller/Sr. Personal Banker
First Bank
01.2019 - 05.2022
Cashier/Customer Service
Whole Foods Market
01.2016 - 11.2018
Front End Manager
Rockhill Trading Post
07.2013 - 12.2015
High School Diploma -
Fallsburg High School