Marisa Korten
Colorado Springs,CO
Summary
Dependable and motivated employee with a strong desire to expand skills and contribute to company success. Recognized for a hardworking, ethical, and detail-oriented nature, thrives in fast-paced environments and maintains composure under pressure. Deep understanding of prioritization and organization ensures consistent meeting of strict deadlines. Passionate about conservation and animal care, has a proven track record of fostering positive relationships and surpassing goals. Possesses the ability to learn new tasks quickly and continuously strives to improve skills.
Overview
7
7
years of professional experience
Work History
Veterinary Assistant
Tender Care Veterinary Clinic
02.2024 - Current
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Collected and prepared over 100+ specimens and samples for outside laboratory analysis.
- Processed new patients and updated records of animal treatments and medications using standardized registration systems and encrypted databases.
Guest Service Employee
Cheyenne Mountain Zoo
10.2023 - 06.2024
- Maintained thorough knowledge of zoo services, amenities, enclosure locations, and local attractions.
- Triaged guest concerns and prioritized critical issues to be urgently addressed, built customer loyalty with swift and personable attention to special requests.
- Enforced sky ride attraction policies to ensure the safety of zoo residents.
Volunteer
Wildlife World Zoo & Aquarium
11.2022 - 04.2023
- Aided zookeepers in completing general husbandry tasks, ensuring that animal safety and cleaning protocols were followed.
- Researched animal habitats and studied the effects of environmental pollution.
- 100+ hours of Zookeeper experience.
- Carried out feeding schedules for big cats, birds, monkeys, sitatunga deer, capybaras, koi fish, and duikers.
- Educated community members and the public on wildlife preservation and habitats.
Volunteer
Wild At Heart Raptor Rescue
10.2022 - 04.2023
- Conducted general husbandry duties including habitat maintenance, food preparation, feeding, disease assessment, and incubation management.
- Interpreted conservation efforts of previously listed endangered cactus ferruginous pygmy-owl.
- Analyzed data of animal feeding and mating behaviors for several species of owls, hawks, and falcons.
- Prepared and presented research for GCU honors symposium on the cactus ferruginous pygmy-owl, a species previously listed as critically endangered by the U.S Fish and Wildlife Service.
Retail Worker
Panera Bread
01.2018 - 04.2022
- Served as customer greeter and order coordinator for the Richland and Phoenix branches of Panera Bread.
- Maintained strong knowledge of all available products and services.
- Performed and upheld customer service; helped customers with mistaken orders, reported customer opinions, and carefully verified accuracy of orders.
- Informed customers of promotions and special offers to increase sales.
Education
Bachelor of Science - Biological Sciences
Grand Canyon University
Phoenix, AZ01.2023
Skills
- Excellent written and verbal interpersonal communication skills
- Ability to conduct research and summarize data for review and discussions
- Proficient on Excel, Word, PowerPoint, and Outlook
- Sample Collection
- Physical Examinations
- Animal Safety
- Vaccine administration
- Medical record-keeping
Additional Information
- Panera, Mara Barlow, (253) 414-5760
- Wildlife World Zoo, Jamie Maurer, (623) 935-5692
- Wild at Heart, (602) 326-5146
Timeline
Veterinary Assistant
Tender Care Veterinary Clinic
02.2024 - Current
Guest Service Employee
Cheyenne Mountain Zoo
10.2023 - 06.2024
Volunteer
Wildlife World Zoo & Aquarium
11.2022 - 04.2023
Volunteer
Wild At Heart Raptor Rescue
10.2022 - 04.2023
Retail Worker
Panera Bread
01.2018 - 04.2022
Bachelor of Science - Biological Sciences
Grand Canyon University