Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Marisa Korten

Colorado Springs,CO

Summary

Dependable and motivated employee with a strong desire to expand skills and contribute to company success. Recognized for a hardworking, ethical, and detail-oriented nature, thrives in fast-paced environments and maintains composure under pressure. Deep understanding of prioritization and organization ensures consistent meeting of strict deadlines. Passionate about conservation and animal care, has a proven track record of fostering positive relationships and surpassing goals. Possesses the ability to learn new tasks quickly and continuously strives to improve skills.

Overview

7
7
years of professional experience

Work History

Veterinary Assistant

Tender Care Veterinary Clinic
02.2024 - Current
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Administered medications to animals in treatment and documented changes in condition.
  • Collected and prepared over 100+ specimens and samples for outside laboratory analysis.
  • Processed new patients and updated records of animal treatments and medications using standardized registration systems and encrypted databases.

Guest Service Employee

Cheyenne Mountain Zoo
10.2023 - 06.2024
  • Maintained thorough knowledge of zoo services, amenities, enclosure locations, and local attractions.
  • Triaged guest concerns and prioritized critical issues to be urgently addressed, built customer loyalty with swift and personable attention to special requests.
  • Enforced sky ride attraction policies to ensure the safety of zoo residents.

Volunteer

Wildlife World Zoo & Aquarium
11.2022 - 04.2023
  • Aided zookeepers in completing general husbandry tasks, ensuring that animal safety and cleaning protocols were followed.
  • Researched animal habitats and studied the effects of environmental pollution.
  • 100+ hours of Zookeeper experience.
  • Carried out feeding schedules for big cats, birds, monkeys, sitatunga deer, capybaras, koi fish, and duikers.
  • Educated community members and the public on wildlife preservation and habitats.

Volunteer

Wild At Heart Raptor Rescue
10.2022 - 04.2023
  • Conducted general husbandry duties including habitat maintenance, food preparation, feeding, disease assessment, and incubation management.
  • Interpreted conservation efforts of previously listed endangered cactus ferruginous pygmy-owl.
  • Analyzed data of animal feeding and mating behaviors for several species of owls, hawks, and falcons.
  • Prepared and presented research for GCU honors symposium on the cactus ferruginous pygmy-owl, a species previously listed as critically endangered by the U.S Fish and Wildlife Service.

Retail Worker

Panera Bread
01.2018 - 04.2022
  • Served as customer greeter and order coordinator for the Richland and Phoenix branches of Panera Bread.
  • Maintained strong knowledge of all available products and services.
  • Performed and upheld customer service; helped customers with mistaken orders, reported customer opinions, and carefully verified accuracy of orders.
  • Informed customers of promotions and special offers to increase sales.

Education

Bachelor of Science - Biological Sciences

Grand Canyon University
Phoenix, AZ
01.2023

Skills

  • Excellent written and verbal interpersonal communication skills
  • Ability to conduct research and summarize data for review and discussions
  • Proficient on Excel, Word, PowerPoint, and Outlook
  • Sample Collection
  • Physical Examinations
  • Animal Safety
  • Vaccine administration
  • Medical record-keeping

Additional Information

  • Panera, Mara Barlow, (253) 414-5760
  • Wildlife World Zoo, Jamie Maurer, (623) 935-5692
  • Wild at Heart, (602) 326-5146

Timeline

Veterinary Assistant

Tender Care Veterinary Clinic
02.2024 - Current

Guest Service Employee

Cheyenne Mountain Zoo
10.2023 - 06.2024

Volunteer

Wildlife World Zoo & Aquarium
11.2022 - 04.2023

Volunteer

Wild At Heart Raptor Rescue
10.2022 - 04.2023

Retail Worker

Panera Bread
01.2018 - 04.2022

Bachelor of Science - Biological Sciences

Grand Canyon University
Marisa Korten