Marisa Leonard

• Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and cleaning.
• Assisted clients with lifting and changing needs.
• Supported meal preparation and feeding.
• Ensured safe transit to scheduled locations.

• Efficiently managed large volumes of work.
• Handled multiline phone systems.
• Followed up on medical record requests.
• Checked in mail and created new client files.

• Started as a receptionist: answered 15 line phone system. Distributed mail, faxed & filed.

• Promoted to Legal Typist:: typed legal documents, wrote checks to attorneys and courts.

• Promoted to A/R clerk: entered payments, sent monthly statements & collection letters. Answered billing calls and concerns.

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.