Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marisa Merritt

Odessa,MO

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

8
8
years of professional experience

Work History

Bank Teller

Bank Of Odessa
12.2022 - Current
  • Greeted customers with a positive demeanor as they walked through the doors.
  • Answered customer questions about accounts, loans, online banking, fees, and more both in person and on phone calls.
  • Filed documents such as insurance, banking applications, and signature cards.
  • Copied, printed, and scanned daily reports.
  • Managed high-volume transactions while maintaining accuracy and good customer service.
  • Kept a clean and stocked work area as well as keeping our vaults and machines clean.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, maintaining positive relationships between the bank and its clients.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.

Lead Daycare Teacher

Bright Beginnings Academy
05.2019 - 12.2022
  • Provided a safe and nurturing environment encouraging social, emotional, and academic growth.
  • Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
  • Communicated with parents daily about milestones in their children as well as upcoming events for the classroom and center.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Created weekly lesson plans with needed materials and resources within required time limit.

Carhop

Sonic Drive In
09.2017 - 05.2019
  • Greeted each customer with kindness and enthusiasm.
  • Utilized strong multitasking abilities to balance multiple responsibilities without sacrificing quality of service.
  • Took orders and delivered food and beverages to customers providing quick and convenient customer service.
  • Resolved customer complaints professionally, finding mutually agreeable solutions.
  • Increased customer satisfaction by providing prompt and friendly service.

Education

High School Diploma -

Wellington Napoleon R-9
Wellington, MO
05-2019

Skills

  • Professionalism and courtesy
  • Customer service
  • Time management
  • Consistently Dependable
  • Computer Skills
  • Multitasking and organization
  • Telephone skills
  • Verbal and written communication
  • Data inputting
  • File management

Timeline

Bank Teller

Bank Of Odessa
12.2022 - Current

Lead Daycare Teacher

Bright Beginnings Academy
05.2019 - 12.2022

Carhop

Sonic Drive In
09.2017 - 05.2019

High School Diploma -

Wellington Napoleon R-9

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