To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Case Manager II
Garfield County
12.2021 - Current
Managing and overseeing child support cases
Assessing financial information and determining child support amounts
Collaborating with legal professionals and court personnel
Ensuring compliance with court orders and regulation
Maintaining accurate case records and documentation
Preparing legal documents to be filed with court
Facilitating communication between parents and assisting with dispute resolution
Eligibility Technician
Garfield County
10.2016 - 12.2021
Reviewed applications for different aid programs and determined which qualification criteria for individuals
Received and screened a high volume of internal and external communications, including fax, email, and phone calls
Worked thoroughly in Excel, Word, and Outlook
Provided ongoing support to clients throughout the eligibility review process, maintaining open lines of communication
Scheduled appointments with applicants to gather information and explain benefits processes
Adhered to all established timelines for case processing
Trained staff on current eligibility requirements and policies