Marisa Piccinati
San Antonio ,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Case Manager II
Garfield County Human Services
12.2021 - 04.2024
- Managed over 200 child support cases
- Reviewed customer financial information and calculated child support amounts
- Collaborated with county attorney and court personnel
- Ensured compliance with court orders and regulation
- Maintained accurate case records and documentation
- Prepared legal documents to be filed with court
- Facilitated communication between child support customers and assisted with dispute resolution
- Prepared financial arrears calculations
- Prepared purchasing card vouchers monthly
- Pulled and worked monthly and weekly reports
- Received over counter payments for different departments
Eligibility Technician
Garfield County Human Services
10.2016 - 12.2021
- Reviewed and processed applications for Medicaid, Long Term Care, Medicare Savings Program, Food Assistance, and Cash Assistance
- Scheduled transportation for Long Term Care patients for medical appointments
- Received and screened up to 40 internal and external communications
- Worked daily in Microsoft Office and Salesforce
- Provided ongoing customer support for over 300 cases
- Scheduled appointments with applicants and conducted face to face and phone interviews
- Trained staff on eligibility requirements and assisted with system issues
Education
Some College (No Degree) - Liberal Arts
Northwest Vista Community College
San Antonio, TXBachelor of Applied Technology - Operations Managment
Palo Alto College
San Antonio, TX07.2026
Skills
- Excellent Communication
- Organization
- Problem-Solving
- Clerical Support
- Adaptability
- Leadership
Timeline
Case Manager II
Garfield County Human Services
12.2021 - 04.2024
Eligibility Technician
Garfield County Human Services
10.2016 - 12.2021
Some College (No Degree) - Liberal Arts
Northwest Vista Community College
Bachelor of Applied Technology - Operations Managment
Palo Alto College
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