Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marisa Ruess

Kalona,Iowa

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Able to work effectively in a team or independent environment.

Overview

4
4
years of professional experience

Work History

Carrier Services Representative

CH Robinson
03.2023 - Current
  • Take high volumes of inbound calls from carriers.
  • Provided exceptional customer service through effective communication with carriers during the call process.
  • Handle disputes and escalate calls to appropriate parties for resolution.
  • Collaborated with team members to meet and exceed performance goals consistently.



Special Education Paraprofessional

Hill Elementary School
10.2021 - 01.2023
  • Maintained positive attitude and affirmatively communicated with each student.
  • Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
  • Provided necessary accommodations for testing situations, ensuring fair opportunities for all students to demonstrate their knowledge and skills.
  • Observed students' performance and recorded relevant data to assess progress.

Childcare Provider

Kids Depot
02.2020 - 10.2021
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Encouraged children's emotional and social development.
  • Document and communicate any concerns with guardians of the child.


Dietary Aide

Grand Living At Bridgewater
02.2020 - 06.2020
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Utilized POS system to receive and process food and beverage orders.
  • Interact with the residents to ensure they were happy and relaxed during their time in the dining hall.

Education

High School Diploma -

Lone Tree Community School
Lone Tree, IA
05.2021

Skills

  • QBS Training-Safety Training
  • CPR Certified
  • First Aid Certified

Timeline

Carrier Services Representative

CH Robinson
03.2023 - Current

Special Education Paraprofessional

Hill Elementary School
10.2021 - 01.2023

Childcare Provider

Kids Depot
02.2020 - 10.2021

Dietary Aide

Grand Living At Bridgewater
02.2020 - 06.2020

High School Diploma -

Lone Tree Community School

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Marisa Ruess