Summary
Overview
Work History
Education
Skills
Additional information
Timeline
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Marisa Signorelli

Phoenix,AZ

Summary

Professional and reliable team player with a strong background in customer service and operations within fast-paced environments. Proven ability to enhance team performance and deliver efficient results. Skilled in inventory management, delivering exceptional customer experiences, and maintaining a professional demeanor to support a positive work environment. Committed to contributing to organizational success by combining operational expertise with a customer-focused approach.

Overview

11
11
years of professional experience

Work History

Barista

Sodexo
Phoenix
07.2024 - Current
  • Preparing diverse drinks and adhering to food safety standards in a fast-paced setting
  • Managed opening procedures, cash handling, POS station and end-of-day closing sales, ensuring accurate financial reporting and operational readiness.
  • Implemented efficient workflow processes, reducing beverage preparation time during peak hours.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Managed inventory levels, ensuring timely replenishment of product and supplies
  • Maintained cleanliness and organization of workstations to ensure compliance with health regulations.

Prep Cook

Four Peaks
Tempe, Arizona
02.2018 - 03.2020
  • Maintained food safety and cleanliness standards to exceed health inspection requirement.
  • Supported the team in daily tasks to ensure timely order execution and customer satisfaction.
  • Prepared ingredients for daily menu items, ensuring freshness and quality standards.
  • Assisted chefs in meal preparation by following recipes and portion guidelines accurately.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.

Bartender/Server

Jackson’s
Scottsdale, Arizona
07.2015 - 09.2017

Monitored inventory with precision to maintain optimal stock levels.

  • Trained new staff to enhance team performance and service quality.
  • Maintained compliance with safety, sanitation ordinances, and state liquor regulations.
  • Crafted and served a diverse range of cocktails and beverages efficiently.
  • Provided exceptional customer service, fostering positive guest experiences.
  • Managed inventory levels, ensuring timely restocking of supplies and ingredients.
  • Trained new staff on bar operations, enhancing team performance and service quality.

Clerical Assistant

Gila Safe Haven
Globe, Arizona
07.2022 - 01.2023
  • Documented crisis calls and residential services information per policy requirements.
  • Performed clerical tasks not limited to photocopying, creating binders, distributing documents, correspondence of emails and packages.
  • Documented inventories and ordered office supplies on a weekly and as-needed basis.
  • Coordinated scheduling and appointment management for staff and clients.
  • Streamlined filing systems, enhancing document retrieval efficiency.
  • Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
  • Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.

Education

No Degree - Medical Aesthetics

National Laser Institute
Scottsdale, AZ
11-2013

High School Diploma -

Coronado
Scottsdale, AZ
05-2005

Skills

  • Problem-solving
  • Hospitality and accommodation
  • Conflict resolution
  • Time Management
  • Confidentiality
  • Client Relationships
  • Data entry
  • Microsoft office

Additional information

  • Content Marketing Project
  • August - December 2022
  • I was privileged to create content to promote a non-profit organization and raise awareness for domestic violence. These tasks allowed me to exercise the creative freedom I always desired. My original and captivating content went above and beyond the ordinary. With my strong Multi-tasking abilities, I made substantial contributions to Gila Safe Haven beyond the scope of a clerical assistant.

Timeline

Barista

Sodexo
07.2024 - Current

Clerical Assistant

Gila Safe Haven
07.2022 - 01.2023

Prep Cook

Four Peaks
02.2018 - 03.2020

Bartender/Server

Jackson’s
07.2015 - 09.2017

No Degree - Medical Aesthetics

National Laser Institute

High School Diploma -

Coronado