Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Chick-fil-A
Springdale, AR
04.2024 - Current
Performed opening and closing procedures at the end of shift.
Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
Maintained a professional attitude while working under pressure during peak hours.
Monitored guest satisfaction levels throughout meal services.
Processed payments and handled cash transactions accurately.
Provided customer support with menu selection and answered questions about specials or other restaurant offerings.
Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Upheld company standards and values, representing the brand positively.
Vital Signs Volunteer
Veterans Affairs Medical Center
Fayetteville, AR
06.2023 - 08.2023
Provided assistance to staff in the daily operations of the organization.
Offered support and assistance to community members.
Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Greeted guests and offered assistance in finding specific departments or personnel.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
Maintained accurate records and documented client data in company databases.
Education
High School Diploma -
Ouachita Baptist University
Arkadelphia, AR
High School Diploma -
NorthWest Arkansas Community College
Bentonville, AR
High School Diploma -
Shiloh Christian School
Springdale, AR
Skills
Guest Relations
Team Collaboration
Complaint Handling
Interpersonal Skills
Decision-Making
Time management abilities
Accomplishments
Accomplished over 50 hours of volunteer work for the Department of Veteran Affairs.
Completed over 12 hours of college credit while in high school