Marisela Enriquez
Anaheim,CA
Summary
Customer-focused professional with experience in high-volume service environments. Known for strong communication skills, adaptability, and the ability to resolve issues efficiently while maintaining a positive customer experience. Works well both independently and as part of a team.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Data Ticket Inc.
Irvine, CA
03.2025 - Current
- Respond to citizen inquiries, concerns, and complaints in a professional and timely manner
- Maintain accurate records of customer interactions, transactions, and feedback
- Resolve complex issues by collaborating with team members and other departments
- Handle high-volume calls while maintaining quality service standards
- Apply strong problem-solving skills to ensure customer satisfaction
- Maintain professionalism and a positive attitude in all interactions
Custodial Cast Member
Disneyland Resorts
Anaheim, CA
01.2022 - 03.2025
- Delivered excellent guest service in a fast-paced, high-traffic environment
- Engaged with guests to provide assistance and create a positive experience
- Worked collaboratively with a diverse team to meet operational goals
- Identified and addressed guest needs quickly and effectively
- Maintained cleanliness and safety standards across assigned areas
Education
High School Diploma -
John W North High School
Riverside, CA06-2016
Skills
- Customer Service & Support
- Effective Communication
- Team Collaboration
- Problem Solving
- Time Management
- Conflict Resolution
Timeline
Customer Service Representative
Data Ticket Inc.
03.2025 - Current
Custodial Cast Member
Disneyland Resorts
01.2022 - 03.2025
High School Diploma -
John W North High School