Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Marisela Ocampo

Bettendorf

Summary

Friendly professional with strong understanding of hospitality and food and beverage industries. Personable individual possessing outstanding work ethic, strong leadership, and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality and care.

Overview

6
6
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification

Work History

Lead Server/Bartender

MoBrady’s Steakhouse
Davenport
07.2022 - Current
  • Maintained cleanliness and organization of dining area throughout service hours.
  • Managed opening and closing duties to facilitate restaurant operations.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.

Crew Member

Panera Bread
Davenport
06.2021 - 01.2022
  • Provided exceptional customer service in fast-paced food environment.
  • Prepared and served fresh bakery items according to standardized recipes.
  • Operated cash register and processed customer transactions efficiently.
  • Engaged with customers to enhance their dining experience at the cafe.

Crew Leader

Culver's Restaurant
Bettendorf
03.2019 - 07.2021
  • Trained new team members on safety protocols and operational procedures.
  • Enforced compliance with health and safety regulations during all shifts.
  • Mentored newly hired crew members to prepare each for job roles.
  • Monitored task completion to meet company standards for performance.

Education

Associate of Applied Science - Radiological Technologies

Scott Community College
Bettendorf, IA
01.2025 - 07.2025

Bettendorf High School
Bettendorf, IA

Skills

  • Health and safety compliance
  • Customer service
  • Employee training
  • Problem resolution
  • Responsible and trustworthy
  • Team leader
  • Positive and friendly attitude
  • Exceptional communication
  • Willingness to learn
  • Fine dining
  • Patient care
  • Compassionate care

Languages

Spanish
Native/ Bilingual

Certification

  • ServSafe certification March 2025

References

References available upon request.

Timeline

Associate of Applied Science - Radiological Technologies

Scott Community College
01.2025 - 07.2025

Lead Server/Bartender

MoBrady’s Steakhouse
07.2022 - Current

Crew Member

Panera Bread
06.2021 - 01.2022

Crew Leader

Culver's Restaurant
03.2019 - 07.2021

Bettendorf High School

Similar Profiles

CREATE PROFILE