Dynamic leader and skilled phlebotomist with a proven track record at Crumbl Cookies and Texas Health Huguley Hospital. Excelled in staff supervision and laboratory procedures, enhancing team performance by 30% and ensuring high-quality patient care. Adept in bilingual communication and conflict resolution, consistently achieving superior customer and patient satisfaction. Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, conflict resolution, adaptability, and problem-solving to ensure smooth operations and team harmony.