Marisela Ramirez
CVS Pharmacy
2
Languages
24
years of professional experience
Detail-oriented pharmacy professional with expertise in pharmacy operations, medication management, and patient care. Collaborates effectively with healthcare teams to enhance patient outcomes. Demonstrates strong skills in prescription processing, inventory control, and customer service, ensuring accuracy and compliance with regulatory standards.
Work History
Clinical Coordinator
6 Months- Received inbound and outbound calls for Medication Therapy Management
- Optimize therapeutic outcomes by ensuring medications are used effectively and safely
- Identify and resolve medication-related problems, such as incorrect usage, duplication, unnecessary medications, or untreated conditions
- Enhance patient adherence through education and empowerment, helping patients actively participate in their own care
Certified Pharmacy Technician, Patient Assistance
23 Years- Specialize in the patient assistance program by completing applications to the pharmaceutical companies that provide free or low-cost medications to patients with low income who do not qualify for insurance.
- Accurately and efficiently transcribe, input, fill, and dispense prescription requests for the pharmacist's review, including form, strength, dosage, and quantity to be dispensed.
- Coordinated with pharmaceutical companies to arrange timely delivery of medications to patients.
- Submit and receive logged invoices of medications being delivered.
- Maintain proper storage and security for all medications received.
- Perform a variety of clerical duties, including data entry and the maintenance of prescription files and records, in accordance with state laws.
- Appropriately resolve any customer questions and concerns.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Collaborated with healthcare team members to support patient care initiatives.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Educated patients on medication usage, side effects, and storage requirements to ensure safe and effective treatment.
Education
Master of Science - Community Counseling
- Worked with individuals, families, and groups to address various mental health, wellness, educational, addictions and career-related goals
- Provide mental health services within community settings
- Equipped to work under counselors in diverse settings like mental health centers, private practices, and community agencies
Bachelor of Science - Human Services
- Work in diverse settings, providing support, resources, and advocacy to those facing social, economic, or personal challenges
- Educate the community about available resources and promote healthy lifestyles
- Worked in non-profit agencies that provide services to specific populations, such as children, the elderly, or individuals with disabilities
Graduate Certificate - Pharmacy Technician
Skills
Medication dispensing
Filling prescriptions
Medication distribution
Pharmaceutical care
Pharmacy calculations
Medication administration
Patient confidentiality
Problem-solving skills
Medication safety protocols
Data entry
Pharmacist support
LANGUAGES
English
Full Professional
Spanish
Full Professional
INTERNSHIPS
- Child Crisis Center Of El Paso- Assessed children coming into the center, advocate for the children, would sit in for those mother's or father's who had supervised visitations making sure children were safe at all times.
- The Posada Home- Helped the women there with networking skills on how to apply for government assistance, insurance for children, job skills, parenting skills, helped mothers developed self reliance so they can become independent, tutored the children with school homework.
- Women's Coalition Center for the Homeless Center- Helped pass out medication, interacted with the women trying to get some type of assistance for them, talked to them about self worthiness, helped with processes of women showering, feeding, sleeping becoming independent.
- Aliviane- Assisted with group counseling, individual counseling, help client overcome addiction by providing classes on copying skills, parenting skills, interventions, substance prevention.
Timeline
Clinical Coordinator
CVS Pharmacy
01.2026 - 07.2026Read More
Certified Pharmacy Technician, Patient Assistance
University Medical Center of El Paso
06.2002 - 06.2025Read More
University of Phoenix
Bachelor of Science from Human Services
Read More
Webster University
Master of Science from Community Counseling
Read More
Career Center of El Paso
Graduate Certificate from Pharmacy Technician
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