Marisela Rodriguez
Phoenix,AZ
Summary
Data-driven Pricing Coordinator bringing advanced knowledge of pricing strategies and effective category management approaches. Expert in market trends and consumer buying behaviors. Works effectively with vendors and managers to optimize business results.
Overview
11
11
years of professional experience
Work History
Pricing Specialist
REPUBLIC NATIONAL DISTRIBUTING COMPANY
09.2022 - Current
- Developed pricing strategies to ensure maximum profitability of products and services.
- Analyzed cost data and market trends to determine optimal pricing levels for products and services.
- Data entry of all selling products, ensuring no errors in terms of all items profit margins & item set ups.
- Processing approval & denials of all item changes in the system.
- Transcribing financial data reports on products.
Customer Service Representative
Republic National Distribution Company
03.2019 - 09.2022
- Sell and place wine and spirit orders for customers via telephone/email
- Processing incoming calls/orders
- Assisting internal and external customers with inquiries related to the sale and deliver of product
- This position processes price adjustments for sales accounts, sets up accounts, adjusts credit discrepancies, swapping out unsaleable products, billing back suppliers, creating relationships of our own with customers
- Counting & bucketing all allocated items
- Running allocation reports & counts
Troxell Communications
Phoenix, AZ
06.2017 - 02.2019
- Customer service representative for multi-million-dollar account executives, maintained professional relationships with customers and vendors
- Provided customers with immediate assistance on sales orders, warranty repairs, and returns
- Networked with leading technology vendors that provided new age technology for Education districts and businesses
TriWest Healthcare Alliance
Tempe, AZ
01.2017 - 05.2017
- Analyzing Veterans Choice Program coverage for Veterans as well as building and analyzing authorizations for medical appointment and procedures
- Analyzing medical necessity and billing codes for medical appointments and procedures
CBL CSR/ Routing
Logisticare
Tempe, AZ
04.2014 - 01.2017
- Schedules non-emergency medical transportation for members requiring ambulatory to critical care transport
- Determines medical necessity and eligibility through insurance
- Routes transport to contracted providers in the area
- Assists in training new employees
Sales Associate
JC Penny
Phoenix, AZ
11.2013 - 02.2014
- Engaged each customer through conversation
- Determined and assisted in fulfilling each customer’s needs
- Worked with associates to achieve Store’s sales plan
- Strived to achieve my individual sales plan
- Correctly handled all register transactions
- Assisted in product stock and store cleanliness
Education
Psychology Major
Phoenix College
Phoenix, AZ01.2015
Traditional Studies
Bostrom High School
Phoenix, AZ01.2013
Skills
- Experience with Heavy Call Volume
- Data Entry
- Typing60 wpm
- Scheduling & Dispatch
- Professional Phone Etiquette
- Authorization Analysis Experience
- Team orientated
- Advanced Word & Excel knowledge
- Excellent Organization & Time-Management
- Medical Terminology
- Problem Solving & De-escalation
- 7 Years of Customer Service
- 04 Years of Healthcare Experience
- Strong Written and Oral Skills
- Strong leadership role
- Advanced Windows knowledge
- Training and mentoring
- Data analytics
- Price optimization
- Product pricing
- Profitability analysis
References
- Matt, Horne, Logisticare Call Center Manager, 623-206-8908
- Vivian, Durante, Logisticare Team Leader/ Trainer, 602-687-2480
- Andrew, Ochoa, Vivre Residential Case manager, 602-301-5277
Timeline
Pricing Specialist
REPUBLIC NATIONAL DISTRIBUTING COMPANY
09.2022 - Current
Customer Service Representative
Republic National Distribution Company
03.2019 - 09.2022
Troxell Communications
06.2017 - 02.2019
TriWest Healthcare Alliance
01.2017 - 05.2017
CBL CSR/ Routing
Logisticare
04.2014 - 01.2017
Sales Associate
JC Penny
11.2013 - 02.2014
Psychology Major
Phoenix College
Traditional Studies
Bostrom High School