Marisela I. Sandoval
683 Costa Azul St Imperial,CA
Summary
To obtain a position of employment where I may apply my people skills, experience and achieve new goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Services Representative
San Diego American Indian Health Center
10.2023 - Current
- Assisted with billing inquiries and insurance verification.
- Improving patient satisfaction by appointment scheduling and coordinating follow-up care.
- Provided exceptional customer service to build strong relationships with patients.
- Answered patient phone calls, assessed needs, and offered qualified support.
Patient Representative
Innercare
05.2021 - 10.2023
- Patient Registration, Schedule and Confirm appointments for patient, Data
- Entry, Current COVID-19 Vaccine Campaign, Answer phone inquiries,
- Interpret and other assigned duties when needed.
- Answered patient assistance calls, assessed needs and offered qualified support.
Customer Service Specialist
BestBuy
09.2016 - 05.2021
- Take care of returns & exchanges, pick up and close out orders
- Customer service with orders or product issues within the store itself
- Answer phone inquiries, direct calls, process payments or customer credit applications and other assigned duties
Cashier
Burgers & Beer
04.2018 - 09.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Volunteer, Social Worker
Aria Hospice
10.2017 - 12.2017
- File Papers, Visit Patients
- Work on Compassion letters for patients
- Interact with patients, show compassion
- Accompany them on the days scheduled
Assistant Manager/Sales
Dressbarn
12.2014 - 09.2016
- Customer service
- Completed store opening and closing procedures by counting drawers and managing security.
- Assisted sales team with completing customer transactions and managing issues.
Education
Social Science / Sociology - Sociology
San Diego State University
Calexico Associate - Transfer/Sociology
Imperial Valley College
Imperial, CA12.2021
General Studies
Southwest High School
El Centro, CA05.2013
Skills
- Bilingual
- Data Input
- Responsible
- Dependable
- Adaptable
- Punctual
- People skills
- Social
Certification
American Heart Association - CPR Certified
Issued Date - 10/17/2023
Timeline
Patient Services Representative
San Diego American Indian Health Center
10.2023 - Current
Patient Representative
Innercare
05.2021 - 10.2023
Cashier
Burgers & Beer
04.2018 - 09.2018
Volunteer, Social Worker
Aria Hospice
10.2017 - 12.2017
Customer Service Specialist
BestBuy
09.2016 - 05.2021
Assistant Manager/Sales
Dressbarn
12.2014 - 09.2016
Social Science / Sociology - Sociology
San Diego State University
Associate - Transfer/Sociology
Imperial Valley College
General Studies
Southwest High School
American Heart Association - CPR Certified
Issued Date - 10/17/2023
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