MARISHA SAMMONS
Kilgore,TX
Summary
Experienced and goal-oriented Lending Assistant and Loan Processor with 10+ years of experience. Relative experience providing credible and quality assistance to those seeking loans. I've obtained credentials in accounting, marketing, managing, human resources and real estate principles and practices. In addition, a proven track record of addressing customer needs, presenting and exploring all their options, while cultivating trustworthy relationships, and abiding by all regulations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lending Assistant
Citizens Bank
The Woodlands, TX
01.2025 - Current
- Support loan officers with the overall lending process by handing administrative tasks.
- Preparing loan documents, and assisting with customer communication.
- Worked with various loan types.
- Ensuring compliance with regulations and streamlining the loan origination process.
- Tracked pending items.
- Enter loan information into the systems and maintain accurate records.
- Notarized documents.
- Worked well with other departments, title companies and Attorneys.
Loan Processor Specialist
Citizens Bank
Kilgore, TX
08.2019 - Current
- Adept in assisting qualified applicants with obtaining loans in a timely manner.
- Successfully analyze and evaluate loan applications and write final contracts.
- Analyze doc packages for (Real Estate, Construction, Commercial, Consumer, Ag etc.
- Checked packages for appropriate documentation.
- Acquire & Confirm Financial & Personal Data for All type loans.
- Credit Disputes.
- Collaborated with stakeholders about extension, guarantees and charges.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Acquired management approval for small business and commercial accounts.
Note Department Representative
Texas Bank
Henderson, TX
10.2015 - 08.2019
- Responsible for generating loan documentation for commercial loans, commercial real estate loans, and mortgage loans.
- Processes commercial and real estate and consumer loan payments and advances on lines of credit.
- Prepares DDA overdraft protection line documents.
- Boards loans on the Bank's mainframe computer system.
Teller
Texas Bank
Longview, TX
10.2008 - 10.2015
- Answered telephone inquiries on checking and saving accounts, loans and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Stocked supplies for customers and personal teller station.
Education
Associate of Science - Accounting, Marketing, Management and Human Resources
Kilgore College
Kilgore, TX01.2020
High School Diploma -
Kilgore High School
Kilgore, TXSkills
- Payment Schedule Computation
- Property Evaluation
- Financial History Analysis
- Customer Relations
- Income Evaluation
- Credit File Updating
- Problem Solving
- Economics Understanding
- File Organization
- Data Entry
- Time Management
- Basic Mathematics
- Analytical and Critical Thinking
- Decision Making
- Active Listening
- Team Communication
- Confidentiality Management
- Customer Service
- Efficiency
Certification
Certificate of Completion of Real Estate Principles and Practices, Payment Schedule Computation, Property Evaluation, Financial History Analysis
Timeline
Lending Assistant
Citizens Bank
01.2025 - Current
Loan Processor Specialist
Citizens Bank
08.2019 - Current
Note Department Representative
Texas Bank
10.2015 - 08.2019
Teller
Texas Bank
10.2008 - 10.2015
Associate of Science - Accounting, Marketing, Management and Human Resources
Kilgore College
High School Diploma -
Kilgore High School