Marisol Gonzalez
Coral Gables
Summary
A motivated self-starter, experienced with managing complex admissions processes and providing guidance to prospective Patients and Clients. Utilizes organizational and communication skills to ensure seamless processing and positive patient/client interactions with a track record of success while working in demanding environments. Knowledge of admissions procedures and regulations, with a focus on maintaining high standards of integrity and efficiency.
Overview
8
8
years of professional experience
Work History
Admissions Coordinator
Banyan Health Systems- In Patient Residential Treatment
02.2025 - Current
- Screen prospective patients to assess their history of alcohol use, substance abuse, and mental health diagnoses based on the referral source.
- Evaluate patients' willingness to comply with treatment rules and determine eligibility based on discretionary judgment regarding court-ordered stay requirements.
- Collect and input patient demographic information and insurance details into Credible for efficient tracking and management.
- Assign beds to patients and coordinate with the funding source, "Thriving Mind," to secure financial resources for their care during their stay.
- Explain eligibility requirements, application details, payment methods, and the legal rights of applicants during the intake assessment.
- Manage the admissions process for incoming patients by promptly collecting and processing necessary documents, ensuring timely decision-making, and adhering to state laws.
- Submit TANF (Temporary Assistance for Needy Families) applications for patients with children using Carisk software.
Complaints Department Assistant Representative
Your Insurance Attorney Inc.
04.2024 - 05.2024
- Filed legal documents including complaints, summonses, interrogatories, depositions, and requests for production in the Florida court e-filing portal.
- Served documents through legal service of process and Caplan Services.
ADMINISTRATIVE ACCOUNTING/ INTAKE COORDINATOR
Dabdoub Law Firm
01.2021 - 06.2023
- Followed up with insurance companies on monthly benefit checks and processed all checks in the bank trust account.
- Requested medical records from various facilities.
- Adhered to the intake process, evaluating each case individually.
- Faxed claim files to different insurance companies.
- Mailed requests for disability policies and certificates of coverage.
VICTIM ADVOCATE INTERNSHIP
No More Tears Inc.
06.2020 - 10.2020
- Provided support during crisis calls for victims of domestic violence and human trafficking.
- Assessed danger levels and developed tailored safety plans for victims.
- Assisted clients with obtaining restraining orders and modifying existing orders.
- Assist with Restraining and stalking orders, restraining order modification, and client advocacy.
- Maintained confidentiality and ensured compliance with relevant state and federal regulations.
LEGAL RECEPTIONIST
Friedman, Rodman, Frank & Estrada.
01.2019 - 05.2019
- Answer, screen, and forward incoming phone calls.
- Provide accurate information in-person, via phone, and email.
- Receive, sort, and distribute daily mail deliveries.
- File, photocopy, transcribe, and fax documents.
LEGAL ASSISTANT
Catholic Legal Services
06.2018 - 12.2018
- Conference with clients and other involved parties to gather and track case information.
- Redact confidential information from all legal documents on a case-by-case basis.
- Conducted client intake interviews.
REGISTRAR INTERN
Coral Gables Senor High
08.2017 - 04.2018
- Processed enrollment paperwork/ transcripts requests.
- Reorganized and updated past student records.
- Answered multiple phone calls and redirected them to assigned phone lines.
Education
Bachelor of Arts - Political Science
Florida International University
12.2019
MBA - Concentrated in Health Care
Florida International University
12.2026
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Barry Law School
01.2024
Skills
- Disability / Family Law Familiarity
- Document Control
- Case Management
- Microsoft 365 Products
- Data Entry / Validation
- Time management
- Patient-focused care
- Calm under stress
- Attention to Detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Admissions Coordinator
Banyan Health Systems- In Patient Residential Treatment
02.2025 - Current
Complaints Department Assistant Representative
Your Insurance Attorney Inc.
04.2024 - 05.2024
ADMINISTRATIVE ACCOUNTING/ INTAKE COORDINATOR
Dabdoub Law Firm
01.2021 - 06.2023
VICTIM ADVOCATE INTERNSHIP
No More Tears Inc.
06.2020 - 10.2020
LEGAL RECEPTIONIST
Friedman, Rodman, Frank & Estrada.
01.2019 - 05.2019
LEGAL ASSISTANT
Catholic Legal Services
06.2018 - 12.2018
REGISTRAR INTERN
Coral Gables Senor High
08.2017 - 04.2018
MBA - Concentrated in Health Care
Florida International University
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Barry Law School
Bachelor of Arts - Political Science
Florida International University
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