Tiffany Feehan
Boynton Beach,FL
Summary
Behavioral Health Admissions Coordinator experienced in guiding individuals and families through the intake process for substance abuse and mental health treatment. Skilled in insurance verification, clinical coordination, crisis communication, and client support. Strong background in consultative communication with the ability to build trust, address concerns, and facilitate timely admissions while maintaining strict HIPAA compliance.
Overview
6
6
years of professional experience
Work History
Admissions Coordinator
SoCal Healthcare Solutions
Delray Beach, FL
04.2026 - Current
- Coordinated admissions processes to ensure timely enrollment of new clients.
- Developed and maintained relationships with referral sources to enhance client intake.
- Implemented improved tracking systems for application status and documentation completeness.
- Maintain accurate and timely documentation in CRM and EHR systems
- Follow up consistently with prospective clients and referral sources to facilitate placement and census growth.
Admissions Coordinator
Recovery With Us
Delray Beach, FL
02.2025 - 04.2026
- Conduct comprehensive intake assessments for individuals seeking treatment for substance use and mental health disorders.
- Verify insurance benefits and clearly communicate coverage details to clients and families.
- Coordinate with clinical and medical teams to determine appropriate levels of care.
- Arrange and coordinate client travel, including flights and ground transportation, to ensure safe and seamless admissions.
- Provide compassionate support during high-stress situations while maintaining confidentiality and HIPAA compliance.
Sales Consultant
J & A Consulting
Deerfield Beach, FL
01.2022 - 02.2025
- Utilized consultative sales techniques to assess client needs and recommend tailored solutions.
- Managed full sales cycle from initial contact through closing and follow-up.
- Built strong client relationships through trust-based communication and consistent follow-through.
- Met performance goals through strategic prospecting and client engagement.
Sales Manager
All Elite Medical
West Palm Beach
02.2020 - 03.2022
- Led and coached a results-driven sales team.
- Implemented strategies to improve revenue performance and client retention.
- Managed escalated client concerns and ensured timely resolution.
- Tracked performance metrics and adjusted strategy to improve outcomes.
Skills
- Behavioral Health Admissions
- Substance Abuse & Mental Health Intake
- Insurance Verification & Benefits Review
- Travel Coordination for Incoming Clients
- Team Collaboration
- Strong organization
- CRM & EHR Documentation
- Client & Family Communication
Timeline
Admissions Coordinator
SoCal Healthcare Solutions
04.2026 - Current
Admissions Coordinator
Recovery With Us
02.2025 - 04.2026
Sales Consultant
J & A Consulting
01.2022 - 02.2025
Sales Manager
All Elite Medical
02.2020 - 03.2022