Marisol Alvarado
Spring,TX
Summary
Dynamic administrative professional dedicated to driving operational efficiency and enhancing office functions. Proven ability to deliver high-quality results under tight deadlines while fostering a culture of continuous improvement among team members. Expertise in managing payroll operations for up to 300 employees, along with a strong track record in training and developing teams through proactive issue resolution. Highly organized and self-motivated, with a keen aptitude for data analysis that identifies challenges and formulates effective solutions.
Overview
12
12
years of professional experience
Work History
Office Administrator
Valcourt Exterior Building Services
05.2024 - Current
- Office Administrator – Waterproofing Company.
- Processed weekly payroll every Monday, working closely with Project Managers to ensure job site hours were reviewed and approved. Verified time entries, flagged and resolved missed clock-ins/outs, and added per diem and expense reimbursements as needed.
- Served as the primary point of contact for Spanish-speaking field technicians, assisting with questions regarding payroll, training, benefits, vacation, survey completion, and general HR matters.
- Handled all new hire onboarding and terminations, including I-9 documentation verification and entry into HH2 software. Assigned job site-specific codes during setup.
- Requested Certificates of Insurance (COIs) for clients and managed vendor and subcontractor setup processes.
- Processed 50–100 weekly vendor invoices using the Stampli portal; communicated with vendors to resolve invoice discrepancies or issues.
- Researched and booked hotel accommodations for field technicians working out of town.
- Assisted with preparing bid documents and supported the activation of new job sites.
- Collaborated regularly with the Office Manager to provide administrative support and resolve operational issues.
- Ordered branded merchandise and gear for field technicians as needed.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Purchasing Specialist
Tejano Center For Community Concerns
08.2023 - 04.2024
- Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.
- Request quotes from vendors for purchases needs.
- Ensured compliance with company policies regarding procurement procedures.
- Reviewed purchase requests to ensure accuracy and completeness of information.
- Analyzed competitive prices, products and market-related information.
- Prepared paperwork for bids from vendors.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Created agenda items for board meetings.
- Submitted credit card and check request for the business office.
- Front desk support. Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Verified invoices for accuracy prior to payment processing.
Closing Team Leader
Target
05.2022 - 07.2023
- As a manager of the store I closely work with the team to accomplish our goal of fill percentage of 70% and above
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Motivated team members to consistently achieve or exceed performance expectations.
- Set goals for performance and deadlines to comply with company plans and vision.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Recruited and trained new employees to meet job requirements.
- Keeping the store clean and safe for the guest for the next day. Close the store for the night.
Human Resources Assistant
Target
01.2014 - 05.2022
- Daily routine, which include changing times, checking for punch corrections and meal violations
- Learned multiple systems such as mytime, Kronos, Workday
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process
- Interviewed job applicants to obtain and verify information for screening and evaluation.
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Answered questions regarding salaries, benefits and other pertinent information.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Reviewed and processed payroll-related actions.
- Assisted candidates with application processes by answering questions about application, performing background checks, and providing I-9 forms
- Created, organized and maintained employee personnel files to keep sensitive data secure.
Education
High School Diploma -
Stephen F. Austin High School
Houston, TX05.2012
Some College (No Degree) -
Houston Community College
Houston, TXSkills
- Payroll administration
- Daily Payroll Activities
- Onboarding and Orientation
- Teamwork and Collaboration
- Work Planning and Prioritization
- Problem Resolution
- Time Management
- Customer Service
- Resolving Payroll Problems
Languages
Bilingual
Timeline
Office Administrator
Valcourt Exterior Building Services
05.2024 - Current
Purchasing Specialist
Tejano Center For Community Concerns
08.2023 - 04.2024
Closing Team Leader
Target
05.2022 - 07.2023
Human Resources Assistant
Target
01.2014 - 05.2022
Some College (No Degree) -
Houston Community College
High School Diploma -
Stephen F. Austin High School
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