Marisol Hernandez
Elmwood Park,IL
Summary
To obtain an entry level part time position using my clerical skills and computer skills. Searching for an opportunity to demonstrate the administrative skills I've manifested and learned over the years. Willing to grow and acquire as much knowldege as possible within a company or organization if giving the opportunity to flourish. Determined to sharpen and polish my work ethics. Always searching for ways to improve and better myself within a team enviorment.
Overview
33
33
years of professional experience
Work History
Retail Sales Associate
Rally House
10.2024 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring visual appeal and accessibility.
- Processed transactions accurately using point-of-sale systems, minimizing errors.
- Developed in-depth product knowledge to provide exceptional customer service.
Sales Associate
Under Armour Inc.
11.2020 - 01.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Brand Associate
Old Navy
11.2016 - 11.2020
- Delivered excellent customer service by setting and maintaining standards for sales floor and fitting rooms.
- Folded and hung up clothing that customers had tried on but decided not to purchase.
- Kept fitting rooms cleaned, organized and well-maintained.
- Performed daily sizing and reshelving tasks to keep clothing displays organized.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Reduced cleaning time by [Number]% while maintaining company quality standards.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Cashier
Kmart
10.2009 - 12.2018
- Translate Spanish to English.
- Fitting room.
- Answering the phones.
- Hardlines (babies, toys, sporting goods, kitchens, etc..).
- Kept work areas neat, clean and free from debris.
- Greeted store customers and discussed needs.
- Stocked shelves to match planogram images and instructions.
- Managed inventory organization to optimize stock accessibility and retrieval efficiency.
Sales Associate
Target
06.2014 - 12.2017
- Soft lines (womens, mens, girls, boys, toddlers, clothing).
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Managed inventory levels, ensuring product availability while minimizing stock discrepancies through meticulous organization.
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales.
Customer Greeter
David Gerard lamp Shade Company
05.1997 - 06.1997
- Greeting customer.
- Translation (Spanish/English).
- Sign up customers for shop your way reward cards, Shipping Preparer.
- Wrapped and tagged lamps.
Nurse Aids
Centro Sin Fronteras
06.1996 - 08.1996
- Translate Spanish to English.
- Sort paper work.
- Provided information to parents of immunization of their children.
Camp Counselor
Maternity B.V.M. Church
06.1995 - 08.1995
- Sort paper work.
- Arranged daily activities.
- Escorted children on field trips.
Marshall Field’s Warehouse
06.1992 - 04.1993
- Tagging items.
- Tagging electronics, merchandise, clothes and other items with price tags.
Education
High School Diploma -
Schurz High School
Chicago, IL5 1994
No Degree - General Studies
Wilbur Wright College
Chicago, IL2021
Skills
- Computer Microsoft Office experience
- Able to keep work environment
- Able to adapt to new opportunities or work related procedures if asked
- English
- Microsoft Office
- Shipping
- Spanish
- Phones
- Translation
- Customer service
- Teamwork and collaboration
- Stocking and receiving
- FLUENT IN [LANGUAGE]
Timeline
Retail Sales Associate
Rally House
10.2024 - Current
Sales Associate
Under Armour Inc.
11.2020 - 01.2021
Brand Associate
Old Navy
11.2016 - 11.2020
Sales Associate
Target
06.2014 - 12.2017
Cashier
Kmart
10.2009 - 12.2018
Customer Greeter
David Gerard lamp Shade Company
05.1997 - 06.1997
Nurse Aids
Centro Sin Fronteras
06.1996 - 08.1996
Camp Counselor
Maternity B.V.M. Church
06.1995 - 08.1995
Marshall Field’s Warehouse
06.1992 - 04.1993
High School Diploma -
Schurz High School
No Degree - General Studies
Wilbur Wright College
Education and Training
other