Marisol Hernandez
Houston,TX
Summary
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Pharmacy Technician- Patient Services
Empower Pharmacy
Houston, TX
11.2025 - Current
- Trained and mentored junior staff on pharmacy operations and customer service best practices.
- Collaborated with healthcare professionals to optimize patient care through effective medication therapy management.
- Executed prescription verification procedures, maintaining accuracy in medication dispensing and record-keeping.
- Developed training materials for new staff, streamlining onboarding processes and enhancing team productivity.
- Enhanced customer satisfaction by resolving inquiries and ensuring timely delivery of pharmaceutical services.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Data Entry Pharmacy Technician
Empower Pharmacy
Houston, TX
07.2025 - 11.2026
- Processed prescription orders accurately using pharmacy management software.
- Facilitated timely order processing by promptly entering customer information and medication details into the database.
- Collaborated with pharmacists to verify prescription information and resolve discrepancies.
- Maintained patient confidentiality while updating electronic health records efficiently.
- Managed inventory levels, ensuring optimal stock of medications and supplies.
- Maintained up-to-date knowledge about pharmaceutical products, enabling accurate identification of medications during data entry tasks.
- Streamlined workflow processes to enhance operational efficiency in the pharmacy environment.
- Played an essential role in achieving daily operational goals within the pharmacy team through consistent execution of assigned tasks.
- Increased pharmacy productivity by effectively prioritizing tasks and maintaining focus on time-sensitive assignments.
- Enhanced pharmacy efficiency by accurately inputting prescription data into the system.
Medical Assistant
Doctors Clinic
Rosenberg, TX
11.2024 - 05.2025
- Performed EKGs, phlebotomy tasks, routine laboratory tasks and other diagnostic tests, contributing to accurate and timely diagnosis as directed by the physician.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced patient experience by warmly greeting patients and efficiently managing multiple phone calls.
- Managed patient referrals to specialists and healthcare providers to ensure comprehensive care management plans.
- Facilitated positive patient experience, greeting patients warmly while answering multiple phone calls.
- Provided translation support in consultations to enhance patient understanding and comfort. with patients as told by the doctor.
Pharmacy Technician
CVS Pharmacy
Rosenberg, TX
03.2023 - 03.2025
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions accurately, ensuring proper itemization and quantity for patient safety.
- Responded to incoming calls, addressing inquiries from customers and healthcare providers to enhance service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved customer issues in-person and over the phone, providing assistance with order placements and system navigation.
Sales Associate
Sherwin Williams
Rosenberg, TX
03.2022 - 04.2023
- Built and maintained relationships with peers and upper management to enhance collaboration and support team objectives.
- Resolved customer complaints professionally to ensure satisfaction and retention.
- Adapted sales strategies based on customer interactions and feedback to achieve better sales outcomes.
Education
High School Diploma -
Ogle School
Houston06.2024
High School Diploma -
Needville High School
Needville, TX03.2021
Skills
- Medication Management
- Patient Interaction
- Computer proficiency
- Time Management
- Multitasking
- Problem Solving
- Adaptability
- Communication Skills
- Medication management
- Team collaboration
- Problem-solving skills
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Pharmaceutical calculations
- Processing payments
- Pharmacy software proficiency
- Drug inventory management
Certification
- CPhT - Certified Pharmacy Technician
LANGUAGES
English
Spanish
Timeline
Pharmacy Technician- Patient Services
Empower Pharmacy
11.2025 - Current
Data Entry Pharmacy Technician
Empower Pharmacy
07.2025 - 11.2026
Medical Assistant
Doctors Clinic
11.2024 - 05.2025
Pharmacy Technician
CVS Pharmacy
03.2023 - 03.2025
Sales Associate
Sherwin Williams
03.2022 - 04.2023
High School Diploma -
Ogle School
High School Diploma -
Needville High School