Marisol Ibarra
Oklahoma City,OK
Summary
Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
FC Associate
Amazon
Oklahoma City, OK
08.2020 - Current
- Provided customer service to all guests, including resolving complaints and answering questions.
- Collaborated with other departments to provide excellent customer service.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Used handheld scanners to key in data for packages.
Reservation Agent
Hertz Rental Car
Oklahoma City, OK
09.2010 - 07.2020
- Verified customer information including contact details and payment method.
- Processed customer payments for reservations over the phone.
- Resolved guest complaints by providing exceptional customer service.
- Answered inbound calls and responded to customer inquiries regarding reservations.
Cashier
Walgreen's Pharmacy
Oklahoma City, OK
08.2006 - 06.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Checked personal identifications during alcohol and tobacco sales.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Talking Leave Job Corps
Tahlequah, OK08-2006
Skills
- Team collaboration
- Sales Strategy
- Order verification
- Great Customer Service
- Item selection
- Results Driven
- Bilingual English and Spanish
- Labeling and tagging
- Barcode scanning
Timeline
FC Associate
Amazon
08.2020 - Current
Reservation Agent
Hertz Rental Car
09.2010 - 07.2020
Cashier
Walgreen's Pharmacy
08.2006 - 06.2010
High School Diploma -
Talking Leave Job Corps