Marisol Jaimes
Whittier,CA
Summary
High-performing Sales Coordinator/Office Assistant with a proven track record of positively impacting organizational outcomes through exceptional organizational skills and strong multitasking abilities. Demonstrates the capacity to effectively manage multiple projects and schedules simultaneously, while maintaining a focus on efficiency. Adept at collaborating with cross-functional teams to tackle complex, high-stakes problems. Committed to continuous improvement and dedicated to contributing to team success. Additionally, brings valuable experience as a hardworking server in a nursing home setting, where extensive knowledge of food service practices and food handling has been honed. Resourceful and detail-oriented, prioritizing safety and productivity in all tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SALES COORDINATOR
Pape Material Handling
Industry, CA
12.2021 - 07.2024
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from territory managers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Inform Territory Managers of unforeseen delays or problems
- Monitor the team's progress, identify shortcomings and propose improvements
- Assist in the preparation and organizing of promotional material or events
- Worked closely with the salesmen to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Processed transactions accurately while maintaining a high level of customer service.
- Processed territory managers orders and resolved questions and concerns regarding products, pricing and availability.
- Coordinated with warehouse department to pull products for customers.
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
- Managed the processing of sales orders, ensuring accuracy and timeliness from placement to delivery.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Worked with sales managers to verify pricing discounts and customer details.
- Assisted in the creation of sales presentations tailored specifically to individual client needs, showcasing the unique benefits of our products.
- Collaborated closely with sales representatives to ensure smooth transactions and coordination of efforts.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
RECEPTIONIST/SERVER
Brookdale Assisted Living
Whittier, CA
12.2018 - 05.2021
- Front desk receptionist
- Answer phones and direct calls, transfer calls
- Answer any questions residents have
- Deliver and collect incoming/outgoing community and resident mail
- Basic office/clerical functions, and maintain visitor logs
- Responded to resident emergencies by calling appropriate internal and external parties
- Bussed and reset tables to keep dining room and work areas clean
- Shared knowledge of menu items and flavors, enabling residents to make personal decisions based on taste and interest
- Displayed enthusiasm and promoted excellent service to residents.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food
- Maintained resident satisfaction with timely table check-ins to assess food and beverage needs
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for residents.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for residents with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Discarded outdated food products and maintained waste disposal procedures.
- Maintained accurate records of residents meal orders to ensure appropriate distribution of meals according to individual requirements.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Enhanced residents meal satisfaction by providing personalized meal options within dietary constraints.
- Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
- Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to residents needs.
- Cultivated warm relationships with residents.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with residents through genuine hospitality.
ASSOCIATE TRAINER
Panera Bread
Whittier, CA
01.2015 - 04.2017
- Consistently provided friendly guest service and heartfelt hospitality
- Promptly and empathetically handled guest concerns and complaints
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Greeted customers and provided excellent customer service
- Pleasantly and courteously interacted with customers
- Maintained high standards of customer service during high-volume, fast-paced operations
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Prepared all food orders within a 2-3 minute time frame
- Assembled food orders while maintaining appropriate portion control
- Verified that prepared food met all standards for quality and quantity
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
Education
High School Diploma -
John F Kennedy
La Palma, CA01.2008
Skills
Customer Service
Multitasking
Organizational Skills
Detail Oriented
Exceptional leader
Word
Excel
PowerPoint
Customer Communication
Data Entry
Strong enthusiasm
Time Management
Problem-Solving
Cleaning and sanitizing
Verbal Communication
Food handling safety
Sanitation Practices
Restaurant Experience
Meal Preparation
Heavy Lifting
Allergen awareness
Food Delivery
Self Motivation
Goals and performance
Accomplishments
- Re-organized something to make it work better
- Identified a problem and solved it
- Came up with a new idea that improved processes
Certification
Food Handlers Card
Timeline
SALES COORDINATOR
Pape Material Handling
12.2021 - 07.2024
RECEPTIONIST/SERVER
Brookdale Assisted Living
12.2018 - 05.2021
ASSOCIATE TRAINER
Panera Bread
01.2015 - 04.2017
High School Diploma -
John F Kennedy