Marisol Martinez
Lake Forest
Summary
Recent graduate in Communication Management and hands-on experience in marketing, sales support and business development through student consulting, leadership roles, and customer-facing positions. Passionate about bringing structure and strategy to fast-moving teams, with strengths in cross-functional collaboration, product research, and data-informed decision-making, Known for being highly adaptable, relationship driven, and eager to contribute to meaningful projects that make a tangible impact.
Overview
3
3
years of professional experience
Work History
Consultant/Barista
Target
Highland Park
04.2022 - Current
- Advised customers on personalized purchases and provided product education, improving sales and customer satisfaction.
- Supported cross-department order fulfillment and inventory tasks, ensuring accuracy and timely completion.
- Maintained accurate records of customer transactions and feedback to inform sales strategies.
Intern
Epsilon Nu Tau National Board
Dayton
10.2024 - 04.2025
- Supported product and membership expansion initiatives through CRM-driven campaigns and marketing outreach.
- Partnered with leadership to improve onboarding documentation and streamline communications, increasing adoption of new processes.
- Monitored engagement trends, performed data analyses, and developed reports to recommend improvements to national growth strategies.
Staff Assistant
State Farm
Lake Forest
03.2022 - 07.2022
- Handled 50+ daily client interactions, ensuring accuracy in pricing, policies, and documentation.
- Prepared client-facing materials and delivered tailored insurance solutions, contributing to client retention.
- Utilized CRM systems to document interactions, track follow-ups, and maintain up-to-date account information.
Education
Bachelor of Arts and Sciences - Communication Management
The University of Dayton
Dayton, OH08.2025
Skills
- CRM Software (Salesforce, Hubspot)
- Customer service
- Advanced in Microsoft Excel
- Event & Team Coordination
Leadership And Involvement
- Epsilon Nu Tau (ENT), Active Member and Chief Operating Officer, 12/22, 05/25, Partnered with executive leadership to execute initiatives across professional, service, and social tiers, increasing member engagement., Oversaw event planning, logistics, and communications, improving operational efficiency and participation.
- Flyer Consulting, Consultant, 02/23, 05/25, Conducted market research and delivered business development recommendations for nonprofit clients., Partnered with cross-functional teams to create data-driven solutions and marketing strategies to support client growth.
Timeline
Intern
Epsilon Nu Tau National Board
10.2024 - 04.2025
Consultant/Barista
Target
04.2022 - Current
Staff Assistant
State Farm
03.2022 - 07.2022
Bachelor of Arts and Sciences - Communication Management
The University of Dayton