Marisol Orozco
Pomona,United States
Summary
Motivated student with engaging personality and flexible approach. Friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
House Of Fortune
04.2022 - Current
- Explained menu items and suggested appropriate
- Promoted excellent service to customers, successfully increasing referrals and walk-in business.
Front Desk/Night Auditor
Doubletree By Hilton
03.2022 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
After-School Teacher
E-PLEX Educational Complex
04.2021 - 12.2021
- Prepared after-school activities for children to encourage student participation.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
Veterinary Technician Assistant
PETS Referral
08.2020 - 02.2021
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels.
Education
University of California, Berkeley
Berkeley, CACitrus College
Glendora, CASkills
- Bilingual
- Excellent customer service skills
- Patient care
- Data entry
- Attention to detail
Timeline
Server
House Of Fortune
04.2022 - Current
Front Desk/Night Auditor
Doubletree By Hilton
03.2022 - 07.2022
After-School Teacher
E-PLEX Educational Complex
04.2021 - 12.2021
Veterinary Technician Assistant
PETS Referral
08.2020 - 02.2021
University of California, Berkeley
Citrus College
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