Marisol Padilla
Dayton,TX
Summary
Results-driven professional with extensive experience at GCCISD in data entry and dispatch operations. Proven ability to enhance data accuracy and streamline processes using advanced Excel functions. Strong communication skills and a commitment to maintaining data security have consistently improved team collaboration and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Entry Clerk/School Bus Driver
GCCISD
Baytown, TX
01.2022 - 01.2024
- Scanned documents into appropriate databases for storage purposes.
- Assisted colleagues with resolving any issues related to data entry operations.
- Maintained confidentiality of sensitive information entered into the system.
- Updated existing records with new or revised information as needed.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Provided support to management staff in regards to data entry processes.
- Followed up on pending tasks until completion.
- Created spreadsheets to track data entries.
- Maintained confidentiality of sensitive information.
- Organized files according to established procedures for easy retrieval later on.
- Verified accuracy and completeness of data entry into the database system.
- Utilized specialized software applications related to the job role.
- Operated various office equipment such as scanners, printers. when required.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Contacted customers via phone or email to address data inquiries.
- Maintained database by entering new and updated customer and account information.
- Identified, corrected, and reported data entry errors.
- Maintained data entry requirements by following data program techniques and procedures.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Inspected brakes, lights, steering mechanism, tires, oil, fuel, electrical system. regularly.
- Kept accurate daily logbook entries detailing mileage driven and time spent on duty and off duty status.
- Ensured the safe loading and unloading of students at designated stops
Dispatcher/ School Bus Monitor
GCCISD
Baytown, TX
08.2019 - 01.2022
- Assigned vehicles to drivers based on the type of goods being transported.
- Ensured compliance with safety regulations and company policies.
- Resolved customer complaints related to service issues or delays.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Interacted with local law enforcement agencies when responding to incidents in progress.
- Developed strategies for improving efficiency within the dispatch department.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Maintained logs of all incoming calls and assigned tasks.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Education
High School Diploma -
Ross S. Sterling High School
Baytown, TX05-2003
Skills
- Data entry
- Database management
- Microsoft Excel
- Document scanning
- Report generation
- Data accuracy
- Customer service
- File organization
- Team collaboration
- Advanced Excel spreadsheet functions
- Word processing
- Software troubleshooting
- Professional and mature
- Data security
- Bookkeeping
- Communication skills
Certification
- I have my School Bus CDL B
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Data Entry Clerk/School Bus Driver
GCCISD
01.2022 - 01.2024
Dispatcher/ School Bus Monitor
GCCISD
08.2019 - 01.2022
High School Diploma -
Ross S. Sterling High School
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