Successful Account Specialist with experience encouraging client communication to achieve significant growth using proven strategies. Provided costumer service to costumers in need for loans.
Overview
2
2
years of professional experience
Work History
Account Specialist
Parra Loans
02.2023 - 08.2023
Developed customized financial solutions for clients, addressing their unique needs and concerns.
Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
Streamlined account management processes for increased efficiency and accuracy in financial reporting.
Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
Identified potential risks within client portfolios, implementing mitigation strategies to protect against losses.
Cashier
JCPenney
09.2021 - 02.2022
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.