Marisol Santiago
El Paso,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrel
08.2023 - Current
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Assisted in training new servers.
- Cleaned tables and chairs to prepare dining area for next customers.
Medical Receptionist
Novant Health, Inc
02.2023 - Current
- Assisted with the interpretation of verbal communication between doctors and patients.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Greeted and checked in patients as well as checking out, updating patient information in computer system.
- Assisted filing of medical records and documents, maintaining accurate electronic files.
Education
Some College (No Degree) - Social Sciences
Technical College of The Lowcountry
Skills
- Client Relationship Building
- Bilingual communication
- Fluent in Spanish and English
- Strong Work Ethic
- Appointment Scheduling
- Front Desk Operations
- Patient Registration
- Guest Engagement
- Patient Relations
Languages
Spanish
Native or Bilingual
Timeline
Server
Cracker Barrel
08.2023 - Current
Medical Receptionist
Novant Health, Inc
02.2023 - Current
Some College (No Degree) - Social Sciences
Technical College of The Lowcountry
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