Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MARISOL THOMPSON

Kissimmee,FL

Summary

Organized and dependable candidate always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working efficiently to meet challenging demands. Considered hardworking, a fast-learner, and reliable with great interpersonal skills.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Pinnacle Sales Group
09.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Performed basic administration processing and approval of transactions, data input and verification of documentation.
  • Completed accurate data input or corrections into computer files.
  • Enhanced customer satisfaction with timely and accurate payment processing, addressing any issues promptly and professionally.
  • Managed high-volume payment processing tasks, consistently meeting deadlines without compromising accuracy or quality.

Teacher's Assistant

Haines City Senior High School
08.2020 - 05.2021
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Supported student learning objectives through personalized and small group assistance.

Volunteer

Haines City Senior High School
08.2019 - 05.2021
  • Assisted with special events/programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Tutor

Gianni Arguedas-Ricks
08.2019 - 03.2021
  • Tutored student in English and Math course materials.
  • Collaborated with student to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated student towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.
  • Identified learning needs and implemented fun and engaging learning activities to help student advance.

Education

No Degree - Accounting

Valencia College
Orlando
05.2025

No Degree - Accounting

Florida Southern College
Lakeland, FL
05.2023

No Degree - Accounting

University of Central Florida
Orlando, FL
06.2022

High School Diploma -

Haines City Senior High School
Haines City, FL
05.2021

No Degree -

Camden County High School
Kingsland, GA
05.2019

Skills

  • Maintaining Safe Environments
  • Language Skills Development
  • Time Management
  • Verbal and Written Communication
  • Organization Skills
  • Microsoft Excel
  • Group and Individual Instruction
  • Problem-Solving Skills
  • Team Collaboration
  • Microsoft Office

References

References available upon request.

Timeline

Customer Service Representative

Pinnacle Sales Group
09.2023 - Current

Teacher's Assistant

Haines City Senior High School
08.2020 - 05.2021

Volunteer

Haines City Senior High School
08.2019 - 05.2021

Tutor

Gianni Arguedas-Ricks
08.2019 - 03.2021

No Degree - Accounting

Valencia College

No Degree - Accounting

Florida Southern College

No Degree - Accounting

University of Central Florida

High School Diploma -

Haines City Senior High School

No Degree -

Camden County High School

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MARISOL THOMPSON