Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Marissa Abram

Seabrook,NH

Summary

Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.

Overview

3
3
years of professional experience
4053
4053
years of post-secondary education
1
1
Language

Work History

Hostess, Food Runner, Busser

Reds Kitchen and Tavern
08.2022 - Current
  • Warmly greet customers upon arrival and provide a friendly presence for the clients dining experience.
  • Process to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Support servers, food runners, and bussers with keeping dining area ready for every guest.
  • Train new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Pet Sitter

Various Clients
Massachusetts/New Hampshire
07.2022 - Current
  • Prepared food and water following instructions from pet owners.
  • Exercised animals regularly with walks and rigorous play activities.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.

Cashier

Captains Cove Miniature Golf
Hampton, NH
05.2022 - 07.2023
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Learned duties for various positions and provided backup at key times.

Education

Bachelor of Arts - Politics and Law

Bryant University
Smithfield, RI

Bryant IDEA, Bryant University
Smithfield, RI

Skills

  • Microsoft Office

  • Canva

Google Suite

Positive attitude

Affiliations

  • General Member, SPB Club, Org, Bryant University, ST, 09/24 - Current, Contributing thoughts., Planning events.
  • Sorority, Delta Zeta Org, Bryant University, 01/25 - Current, Fundraising., Creating strong networks.

Timeline

Hostess, Food Runner, Busser

Reds Kitchen and Tavern
08.2022 - Current

Pet Sitter

Various Clients
07.2022 - Current

Cashier

Captains Cove Miniature Golf
05.2022 - 07.2023

Bachelor of Arts - Politics and Law

Bryant University

Bryant IDEA, Bryant University

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Marissa Abram