Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofía Hernández

Orange,CA

Overview

6
6
years of professional experience

Work History

Hostess, Food Runner, Busser

Viaje
07.2023 - 10.2023
  • Warmly greeted and escorted guests to their assigned tables seating 300- 500 patrons per shift.
  • Coordinated 50-150 reservations per shift and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Coordinated with waitstaff, kitchen, and managers to ensure each guest was assigned and satisfied with their service.
  • Swiftly and gently addressed customer complaints or concerns, escalating them to management when necessary.

Server

P.F. Chang's Bistro
02.2021 - 07.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Spanish Instructor

Cultural Bytes
12.2019 - 03.2020
  • Worked with Kindergarten students using co-teaching model to provide language instruction in Spanish.
  • Planned age-appropriate activities and lessons for language development.
  • Created and maintained safe and orderly classroom environment conducive to learning.
  • Implemented instructional strategies to meet diverse needs of students.

Merchandise Buyer

Buffalo Exchange
01.2018 - 11.2018
  • Maintained complete documentation and records of all purchasing activities.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Kept myself informed on current fashion trends and timeless quality retailers through social media, fashion magazines and literature.

Education

Bachelor of Arts - Development Economics And International Development

University of California - Los Angeles
Los Angeles, CA
12.2022

Associate of Arts - Liberal Arts And General Studies

Santiago Canyon College
Orange, CA
06.2019

Skills

  • Cultural Awareness
  • Analytical and Critical Thinking
  • Planning and Coordination
  • Teamwork and Collaboration
  • Organization and Time Management
  • Flexible and Adaptable
  • Customer Service
  • Verbal and Written Communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hostess, Food Runner, Busser

Viaje
07.2023 - 10.2023

Server

P.F. Chang's Bistro
02.2021 - 07.2021

Spanish Instructor

Cultural Bytes
12.2019 - 03.2020

Merchandise Buyer

Buffalo Exchange
01.2018 - 11.2018

Bachelor of Arts - Development Economics And International Development

University of California - Los Angeles

Associate of Arts - Liberal Arts And General Studies

Santiago Canyon College

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Sofía Hernández