Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Balderas

Amarillo,TX

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty.

Experienced with warehouse operations, including inventory management and order fulfillment. Utilizes effective communication and organizational skills to maintain workflow efficiency. Track record of fostering teamwork and adapting to dynamic work environments.


Overview

5
5
years of professional experience

Work History

Waitress

Red Lobster
02.2024 - Current


  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Material Handler

DynaTen
06.2024 - 05.2025
  • Located materials and supplies by pulling and verifying items on production orders.
  • Sorted materials for scanning to meet production goals.
  • Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
  • Maintained inventory by identifying, labeling and placing materials and supplies in stock.

Sales Associate

Get Gussied Up
03.2021 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Caprock High School
Amarillo, TX
05-2021

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cash handling
  • Time management
  • Shipping and receiving
  • Order picking
  • Problem-solving skills
  • Organization skills

Timeline

Material Handler

DynaTen
06.2024 - 05.2025

Waitress

Red Lobster
02.2024 - Current

Sales Associate

Get Gussied Up
03.2021 - 01.2023

High School Diploma -

Caprock High School

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