Marissa Borre
Summary
Friendly, dependable, and outgoing office supervisor with over 26 years of experience. Detail-oriented team player with strong organizational skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Office Supervisor
Northwest Oncology and Hematology, SC
08.1998 - 04.2024
- Supervise all on site office employee's day to day
- Manage doctor schedules, staff schedules, and zoom meetings
- Assist in front desk responsibilities when needed
- Training of front desk staff
- Addressed patient, staff, and physician complaints
- Improved overall office efficiency by regularly evaluating workflow processes and implementing necessary updates.
- Participated in the recruitment process by conducting interviews and making informed hiring decisions for the medical office.
- Facilitated collaboration between physicians, nurses, and administrative staff through effective communication channels.
- Copying of legal medical record request for insurance companies, lawyers, and other medical facilities.
- Ordering of all office supplies
- Established strong relationships with patients, creating an environment of trust and open communication.
- Supervised facility maintenance activities such as repairs or renovations ensuring minimal disruption of day-to-day operations.
- Coordinated luncheons with Pharmaceutical Representatives.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Assisted rooming patients as needed- documented patient medical information such as blood pressure, height, weight, temperature, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted with phlebotomy tasks as needed with efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Nursing Assistance
McHenry County College
Crystal Lake, ILSkills
- OncoEMR
- EPIC
- Phreesia/Athena
- Microsoft Word
- Excel
- Canopy
- Jtech
- Centricity (Athena)
- HIPAA Regulations Knowledge
- Office Management
- Team Building and Motivation
- Handling Complaints
- Patient care advocacy
Personal Information
Title: Medical Office Supervisor
Certification
- Certified Nursing Assistant 2007
- CPR Certified-Current
Hobbies
- Drawing
- Gardening
- Scentsy
- Football-Chicago Bears fan here
Timeline
Medical Office Supervisor
Northwest Oncology and Hematology, SC
08.1998 - 04.2024
Nursing Assistance
McHenry County College