Marissa Campos
Phoenix,AZ
Summary
Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Downtown Chiropractic & Massage Therapy
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Housekeeper
Ramada By Wyndham
08.2016 - 01.2018
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Warehouse Worker
Shearers Snacks
01.2014 - 01.2016
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Customer Service Representative
Cirtech
01.2012 - 01.2013
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Associate Of General Studies - Business Administration And Management
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ01.2022
Bachelor Of General Studies - Business Administration And Management
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ09.2020
Associate Of General Studies - Business Administration
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05.2018
High School Equivalent - Education
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ02.2010
Skills
- Ordering Cleaning Supplies
- Mopping and Buffing Floors
- Polishing Surfaces
- Closet Detailing
- Folding Clean Laundry
- Bathroom Cleaning
- Vacuuming and Window Cleaning
- Housekeeping
- Mattress Cleaning and Turning
- Room and Public Space Cleaning
- Trash Collection and Disposal
- Furniture Moving
- Customer Inquiry and Response
- Room Verification
Certification
Customer service
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Housekeeper
Ramada By Wyndham
08.2016 - 01.2018
Warehouse Worker
Shearers Snacks
01.2014 - 01.2016
Customer Service Representative
Cirtech
01.2012 - 01.2013
Receptionist
Downtown Chiropractic & Massage Therapy
Associate Of General Studies - Business Administration And Management
Maricopa Community Colleges - Rio Salado Community College
Bachelor Of General Studies - Business Administration And Management
Maricopa Community Colleges - South Mountain Community College
Associate Of General Studies - Business Administration
Maricopa Community Colleges - Phoenix College
High School Equivalent - Education
Maricopa Community Colleges - South Mountain Community College
Customer service
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